What do you like best about the product?

The dashboards are very comprehensive and offer a variety of ways to view your data. I find the pricing structure easy to understand and forecast, which is complemented by the analytic abilities the platform has to offer.

I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.

Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.

What do you dislike about the product?

The pricing is definitely premium. This isn't to say it doesn't offer good value, it really does. I have also found the script language difficult to learn.

What problems is the product solving and how is that benefiting you?

Sumo is helping us identify incidents and accurately log our production servers.