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External reviews

336 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Crunch the log without too much effort

  • January 04, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use in Crunching the Log , We were using them for Log Processing.
However we migrated to ELK
What do you dislike about the product?
Expensive , We discontinued them due to expensiveness. so we migrated to ELK
What problems is the product solving and how is that benefiting you?
We used to process for Nginx/SSH/Git access Log.
Recommendations to others considering the product:
Awesome Product , Easy to setup However It's expensive.
They need to revise their cost model.


    Michael B.

Sumo Logic assists our company at looking at logs

  • December 31, 2017
  • Review provided by G2

What do you like best about the product?
I like that this tool allows our company to look into the details of our system's health.
What do you dislike about the product?
I don't have many dislikes. The product is fairly technical so requires training to understand it.
What problems is the product solving and how is that benefiting you?
We are looking at maintaining our queue health and reduce backlog so the reporting helps with this.


    Financial Services

Great, flexible tool; product team listens to it's customers

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
Flexible query language and built in functions; SaaS; continuous product improvements; not as expensive as Splunk for what you get
What do you dislike about the product?
Slow performance; some boneheaded product features or lack of features, such as the way queries are saved and organized, and the way teams work
What problems is the product solving and how is that benefiting you?
performance monitoring, auditing, log retention, business analytics


    Ken M.

Easy to use, quick results

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
Very quick to add collectors to start importing data. Using the built-in dashboards for the products you import makes getting results easy and quick.
What do you dislike about the product?
There is a bit of a learning curve with the query language if you want to do more advanced analytics.
What problems is the product solving and how is that benefiting you?
Monitoring of applications and identification of infrastructure issues.


    Internet

Great Logging tool

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
The UI and export options. It's very easy to navigate around. Searching around is very easy as well. Compared to other logging tools have used in the past, this is definitely the best. Reading the documentation to understand different syntax definitely helps, it will makes your life easier trust me.
What do you dislike about the product?
I don't dislike anything about it so far. The new beta UI, looks very nice as well, Can't wait for it to go GA. Splunk was another tool I use, but if I had to pick one between both, I'll definitely go with sumo logic.
What problems is the product solving and how is that benefiting you?
Logging issue, we want to retrieve logs of our application, especially when there's an error. Based on what we see, we can then know how to troubleshoot the error correctly. Different teams rely on this tool to be able to successfully perform their duty correctly, so far I can say it's working as expected.
Recommendations to others considering the product:
Learn how to export correctly, Also, read documentations of the tool, so you don't spend extra quality work time trying to figure out how to use the tool. My biggest challenge was exporting in CSV with the data I needed, once I figured this out, my life was easier from there. I'll definitely recommend spending time with the documentation before diving into the application.
Double check with your IT team to make sure you have access to the source category that you need, which is one of the issue I faced, not having proper access, once granted it was smooth sailing from there on.


    Stephen N.

Great interface

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
The interface allow the user to see all the data presented. It is organize is a well fashion GUI.
What do you dislike about the product?
The information is not informative for users. Maybe more graph to determine report of data.
What problems is the product solving and how is that benefiting you?
Organization of data presented in the application.
Recommendations to others considering the product:
The application workflow is getting better. I can’t wait to implement the full application.


    Alex W.

Sumo Logic Review

  • December 08, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use and navigate. Great parsing tools. Aesthetically please UI.
What do you dislike about the product?
At times it can take a long time to run reports. Limited data visualizations.
What problems is the product solving and how is that benefiting you?
Most of the time I am able to run reports on logs very quickly in real-time.


    Tom V.

Evaluated

  • November 14, 2017
  • Review provided by G2

What do you like best about the product?
Simplicity and get the job done when needed for a quick glance of any system performance.
What do you dislike about the product?
Didn't get a chance to use many of the advanced features.
What problems is the product solving and how is that benefiting you?
Understanding the system metrics


    Richa S.

Innovative cloud-based solution - Perfect!

  • November 13, 2017
  • Review verified by G2

What do you like best about the product?
The user interface is easy to navigate and isolating data to a server is simple. Love the AWS integration which offers real time performance and security insight into the server. It made a lot of things easy.
What do you dislike about the product?
Some work can be done to improve few sectors of User Interface such as reporting and after startup the log generation part.
What problems is the product solving and how is that benefiting you?
Monitoring the servers, AWS instances, and security.
Recommendations to others considering the product:
Best suited towards small and medium-sized organizations. Go for it.


    Chris H.

Great log analysis tool

  • October 25, 2017
  • Review provided by G2

What do you like best about the product?
Very easy to search for pertinent logging to diagnose issues. So much easier than manually digging through log files.
What do you dislike about the product?
Slow at times, especially during high load days of the week. This has seemed to improve recently, however, and I hope this trend continues.
What problems is the product solving and how is that benefiting you?
Helps us quickly scour log data to test and develop our applications
Recommendations to others considering the product:
Make sure you have the correct log level in your applications. Sumo is only as valuable as you make it!!! However it makes crawling logs SOOOO much easier than a straight up text search.