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Managing Alert in Proper Manner
What do you like best about the product?
1. SMS,Mail,Voice Notification for Incident.
2.Tracking of each individual who attend call who not attend .
3. Excellent Platform to manage escalations metrics.
4. Reduction in downtime.
5. Teams are able to be more responsive for outages
2.Tracking of each individual who attend call who not attend .
3. Excellent Platform to manage escalations metrics.
4. Reduction in downtime.
5. Teams are able to be more responsive for outages
What do you dislike about the product?
1. Backed API supportive documents needs to be revamped.
2. Output of each API is in standard format not like currently we had separate response for each api..
3. Support should be available 24X7 not getting response in IST as of now.
4. Old API should works if any new version introduced
2. Output of each API is in standard format not like currently we had separate response for each api..
3. Support should be available 24X7 not getting response in IST as of now.
4. Old API should works if any new version introduced
What problems is the product solving and how is that benefiting you?
1.To reduce downtime.
2. All issue can be resolved in minimum TAT.
3. Most important thing it allow us to achieve high SLA
2. All issue can be resolved in minimum TAT.
3. Most important thing it allow us to achieve high SLA
Recommendations to others considering the product:
API documentation must need to revamped.
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Proactive alerts
What do you like best about the product?
alert system, graphics of chart, easy to implement, dept monitoring
What do you dislike about the product?
charges are high. If possible to reduce the cost then it would be good for startup company
What problems is the product solving and how is that benefiting you?
our all environment like dev qa production are heavily depend on PagerDuty
We are using PagerDuty, because of this we have an eye on our servers all the time.
What do you like best about the product?
We are using PagerDuty to monitor our servers like HTTP 5XX, 4XX, CPU Utilization, Memory Utilization, Disk Space Utilization. We are using PagerDuty, because of this we have an eye on our servers all the time.
What do you dislike about the product?
I couldn't find any issue with PagerDuty.
What problems is the product solving and how is that benefiting you?
We are using PagerDuty to monitor our servers like HTTP 5XX, 4XX, CPU Utilization, Memory Utilization, Disk Space Utilization. We are using PagerDuty, because of this we have an eye on our servers all the time.
Recommendations to others considering the product:
PagerDuty is good tool, that you can use to monitor things. We are using PagerDuty to monitor our servers like HTTP 5XX, 4XX, CPU Utilization, Memory Utilization, Disk Space Utilization. We are using PagerDuty, because of this we have an eye on our servers all the time.
Technical Integration Lead
What do you like best about the product?
Convenience of multiple platform support.
What do you dislike about the product?
Like any powerful tool, the complexity entails a significant learning curve.
What problems is the product solving and how is that benefiting you?
Metrics for service performance.
Most reliable alert application
What do you like best about the product?
It notifies immediately and improves our process.
What do you dislike about the product?
None so far. I haven't experienced anything so far.
What problems is the product solving and how is that benefiting you?
our Priority 1 problems. It instantly alerts us when an P1 occur
Recommendations to others considering the product:
Absoloutly perfect for operations team. A must try application.
PagerDuty Experiance
What do you like best about the product?
Notifications are detailed. Fast interface.
What do you dislike about the product?
It can be more user friendly. You should be able to update status of the issue in any status of the alert
What problems is the product solving and how is that benefiting you?
Network related outages, interfaces, devices, peerings, mostly layers 1-4. There are others in the company that use it in our virtual environment for those applications and virtual machines
Recommendations to others considering the product:
I would pay attention to the outage notes. I think you should be able to put notes in under any status, Notified, In process, resolved
We use pagerduty for informing our level 1 & level2 support.
What do you like best about the product?
It is simple to use. The user interface is very intuitive. It was very easy to pick up.
What do you dislike about the product?
Setting up took more steps than expected. Even though the steps were easy but there were quite a few steps.
What problems is the product solving and how is that benefiting you?
We have multiple services that we expose to our customers. When any service goes down, we want to be notified so that remedial action can be taken. Pagerduty helps us in this.
Good but annoying
What do you like best about the product?
It does a good job of managing a lot of notifications
What do you dislike about the product?
It can be very obnoxious about sending you a lot of alerts when you're trying to do something else.
What problems is the product solving and how is that benefiting you?
Sending notifications when support requests come in. Allowing us to not have to check a list constantly.
Works as expected
What do you like best about the product?
I forget it's even there until I need it
What do you dislike about the product?
The app has had reliability issues in the past, which has made it difficult to trust.
What problems is the product solving and how is that benefiting you?
We use it to monitor unexpected downtime for our production servers and to answer emergency questions from co-workers and customers
Pager Duty provides guaranteed delivery of notification alerts
What do you like best about the product?
Multi-Layered Schedules, these make escalations really easy.
What do you dislike about the product?
Nothing! Everything is easy to use and right there for you.
What problems is the product solving and how is that benefiting you?
Paging multiple people at various times.
Recommendations to others considering the product:
Keep doing what you are doing!
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