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If something breaks, PagerDuty lets you know.
What do you like best about the product?
Every time a service goes down or an application, or even hard down of servers, PagerDuty would inform you right away. This is very helpful for large-scale businesses as it helps you minimize financial loses since you are informed of possible outages before your customer even notices.
What do you dislike about the product?
The only thing I don't like about it is that you would be notified even after office hours specially if you are assigned to get PagerDuty during those hours. Who would want to get up late at night and receive notifications that your system is down, right?
What problems is the product solving and how is that benefiting you?
We are monitoring system health of our servers and making sure that all our applications and services are running. This has been very beneficial for us simply because we are notified is a specific service is not running, this way, we could inform system owners and they could start troubleshooting right away.
Recommendations to others considering the product:
If you need a very reliable monitoring tool, then get this product.
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PagerDuty has been very useful not just for me, my team, but for the whole company in general.
What do you like best about the product?
We are getting notified for all possible down times of our servers. You could also set schedule on who would get notified for specific alerts at specific time of the day and day of the week. How cool is that right?!
What do you dislike about the product?
The fact that I will get notified anytime of the day.
What problems is the product solving and how is that benefiting you?
We've been monitoring our internal servers and services, this way, we could figure our if something s not working and we could fix things even before receiving a complain from our customers.
Recommendations to others considering the product:
Try this product which surely does gets the job done. This has been very vital to our business as it surely notify us once there is a down time with any of our systems or servers.
Good solution
What do you like best about the product?
It helps you focus on the actionable issues and lessen the number of complaints from upper management in regards to the response time. The best feature of this app is that it can be integration with almost any solution such as AWS monitoring, DataDog, Rollbar, and bunch of custom integration tools. Notification from their smart mobile app is user friendly app feature.
What do you dislike about the product?
The escalation rules are not clear. Editing schedules could be easier. Initial setup is not really intuitive and it could be easier.
What problems is the product solving and how is that benefiting you?
While we have many alerts from various source of monitoring apps, it helps us reduce to amount of alerts for relevant issues need to be reported.
Recommendations to others considering the product:
Solid solution, but it is expensive.
It's ok
What do you like best about the product?
it does the job, nice gui, it lyncs seamlessly with AWS alarms
What do you dislike about the product?
nothing particularly, perhaps allow ourselves to create plugins for it
What problems is the product solving and how is that benefiting you?
24/7 support
Setup paging for my team
What do you like best about the product?
Easy to setup and change quickly. Good UX and fast.
What do you dislike about the product?
Terminology is confusing. If I did not have an example of another team's setup, I'd be lost. Wish I did not have to ack or resolve all alerts.
What problems is the product solving and how is that benefiting you?
I needed to setup alerting for all of our systems that are just about to go up. I needed to integrate it with NewRelic, email, and slack. It works!
Cool product
What do you like best about the product?
Accessibility of any incident, schedule or profile
What do you dislike about the product?
Enhancements don't come fast enough as there is so much more of my process that needs automating
What problems is the product solving and how is that benefiting you?
Link incidents into other parts of SDLC
Transparency into urgency and responsibility
Transparency into urgency and responsibility
Recommendations to others considering the product:
Any good startup or technology based software company will need this product
the tool is of great assistance , it helps us to manage SLA .
What do you like best about the product?
the alerting system and the escalation level designed within tool.
What do you dislike about the product?
as of now i don't think i have anything to say ..
What problems is the product solving and how is that benefiting you?
Improved response from team members which in turn helps to deliver the right sla.
Recommendations to others considering the product:
its an awesome tool , which helps you to do your job better with more attentiveness .
Good Experience with Pager Duty
What do you like best about the product?
The best thing i liked so far while using pager dury is the UI which is self learning platform for any individual respective of there backgorund.
What do you dislike about the product?
I had just awesome one month experience ,one suggestion is PD can have some sort of correlation between the alerts saying these are dedup .
Show some previous alerts history as in what happened when this had triggered last time
Show some previous alerts history as in what happened when this had triggered last time
What problems is the product solving and how is that benefiting you?
In the current company ,we use it for alerts monitoring and set PD call/sms/email basing on severity of alert.
Recommendations to others considering the product:
Users will having wonderful experience with this product ,trust me :)
Pagerduty at its best!
What do you like best about the product?
User experience, Web interface, Easy to manage, flexible.
What do you dislike about the product?
the automatic call english accent could be made more clear. There should be an option to categorize messages and alerts in a more efficient way.
What problems is the product solving and how is that benefiting you?
It helps us to resolve issues quickly, right when the incident occurs. We use it actively to provide our end users 24/7 uptime.
Recommendations to others considering the product:
Whether you are a DevOps or Software Engineer, PagerDuty will monitor your product actively and will send you right alerts at right time.
Alerts and notifications Management contributing resource management
What do you like best about the product?
Amazingly simplified our on-call systems and made it, knowing all problems alerts and notifications are paged out to our techs. efficiently manage notifications from internal and external sources in a timely manner and helping to manage resource.
What do you dislike about the product?
Sometimes getting false alerts and notifications
What problems is the product solving and how is that benefiting you?
Simplified in monitor several key aspects of our software using AWS. Things like latency, fatals, and health checks. Using Cloud watch alarms integrated server notifications.Amazingly simplified our on-call systems and made it, knowing all problems alerts and notifications are paged out to our techs. efficiently manage notifications from internal and external sources in a timely manner and helping to manage resource.
Recommendations to others considering the product:
The benefits include time and resource management
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