External reviews
External reviews are not included in the AWS star rating for the product.
I love PagerDuty and I would highly recommend it
What do you like best about the product?
PagerDuty has easy onboarding, and it has easy to use and relevant integrations which were a very important deciding factor.
What do you dislike about the product?
Nothing comes to mind! PagerDuty does exactly what we need it to do, and it does it reliably!
What problems is the product solving and how is that benefiting you?
We need to know immediately if a production environment goes down. Straight up!
- Leave a Comment |
- Mark review as helpful
PAgerDuty review
What do you like best about the product?
the reliability which it gives is amazing. I always get the alerts when there's an issue with our production and its really spot on.
What do you dislike about the product?
We have configured so many alerts that it bothers sometimes a lot :D but yes its helpful.
What problems is the product solving and how is that benefiting you?
Production monitoring alerts
We are 24*7 on call Infrastructure support.
What do you like best about the product?
I am loving this product and Switching the on call setup on its own after once setup is really cool. Also it will send remainders, before it starts my on call.
What do you dislike about the product?
No issues observed so far. Its very user friendly.
What problems is the product solving and how is that benefiting you?
Setting up the on call for both onsite and offshore model makes our life easy! Setting up the on call and changing the on call persons every day / every week manually.
Recommendations to others considering the product:
This is really an excellent product for the teams having 24*7 and onsite and offshore model !
The mobile app is very convenient.
What do you like best about the product?
We may not always have laptop on hand. So, Mobile App is best.
What do you dislike about the product?
May be PagerDuty App can send the remind 1 days ahead before the onDue day.
What problems is the product solving and how is that benefiting you?
Besides my incidents, I can also know whole team's situation.
Awesome Tool!
What do you like best about the product?
Allows integration into Slack and Mobile
What do you dislike about the product?
I don't like the UI for creating Calendars
What problems is the product solving and how is that benefiting you?
Escalation to our remote team. It has allowed us to sleep soundly know that the right people will get notified during off hours.
Wakes me up when it should
What do you like best about the product?
Wavefront integration works nicely. Viewing oncall schedule is intuitive.
What do you dislike about the product?
Web UI can be a little difficult to navigate for some things.
What problems is the product solving and how is that benefiting you?
Forced us to tune our performance metrics more throughly.
Works as expected
What do you like best about the product?
I get reliably notified using multiple methods if I need to take action.
What do you dislike about the product?
I dislike that I am on call in the first place :)
What problems is the product solving and how is that benefiting you?
on-call for developers to handle production issues. The benefit is that there is an extra layer of support if our Ops team needs to escalate problems.
Recommendations to others considering the product:
It works well. Try it!
Monitoring Website
What do you like best about the product?
I like getting the notifications quickly. It helps immediately acknowledging when something is wrong.
What do you dislike about the product?
Sometimes there is a delay in getting notified, especially when it's escalated to the next person
What problems is the product solving and how is that benefiting you?
Monitoring our website
Recommendations to others considering the product:
Quicker response times when escalated!
software engg
What do you like best about the product?
all the lists that describe the issues, the mobile app helps when I am remote
What do you dislike about the product?
nothing much actually, sometimes you cannot find users by their names, have to use emails
What problems is the product solving and how is that benefiting you?
we can get on the problem immediately
It works
What do you like best about the product?
The separation of services and escalation policies and the dependability of the alerts.
What do you dislike about the product?
I don't understand how the Permissions work.
What problems is the product solving and how is that benefiting you?
We want to ensure that our pipelines are processing data.
Recommendations to others considering the product:
If you need realtime SMS alerts that are easy to configure, this product is the best one I've used.
showing 791 - 800