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Review Experience for Enterpret

  • By Information Technology and Services
  • on 03/21/2025

What do you like best about the product?
The ability to parse and analyze social data and the ability to integrate the tool with multiple platforms -- zendesk, sprig, etc.
What do you dislike about the product?
The quality of the AI summary can be inconsistent. It is not very user friendly for non-technical users.
What problems is the product solving and how is that benefiting you?
Enterpret's ability to look across social channels and collating feedback is helpful for our VoC program.


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