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Meets our needs for PCI.
What do you like best about the product?
Incident Alerts & Security Bulletins regarding critical vulnerabilities have been very helpful.
What do you dislike about the product?
There have been a few instances when it took several tries before they found a resolution to an issue we were experiencing.
What problems is the product solving and how is that benefiting you?
PCI compliance surrounding MDR & Audit/Logging
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Excellent Value to Improve Cybersecurity Awareness
What do you like best about the product?
Arctic Wolf is a low-impact training partner in better preparing your staff and organization against cybersecurity risks. It is a lower cost option than other competitors, which makes the value proposition compelling.
What do you dislike about the product?
The only downside is that the training videos can seem a little cheesy at times. They are meant to be engaging and to keep the attention of those who especially need the information.
What problems is the product solving and how is that benefiting you?
By offering easy-to-understand videos, Arctic Wolf is directly improving the knowledge base of our employees when it comes to digital threats. This saves me a great deal of time from having to take on this task myself.
Safe
What do you like best about the product?
Cutting edge tech advanced model and 24/7 support
What do you dislike about the product?
NA.........................................
What problems is the product solving and how is that benefiting you?
Cyber threats
Cylance Protect one of the Best AI Driven EPP platform
What do you like best about the product?
Hey I was started learning Endpoint protection technology and methodology before handling this Cylance Protect. Machine learning and AI is the trending technology on which the EPP was working I think best part for me that cylance is completely AI Driven machine learning algorithm based platform.
What do you dislike about the product?
It's not like that I am disliking the solution, but when we are considering this with market leader solution then definitely feature wise I can see it have limited control features. May be in future scope they can add.
What problems is the product solving and how is that benefiting you?
As it's AI based then organizations major problem solving is like cylance can protect zero day attack along with the known ones. Apart from that it's single and cloud based easy console will make you feel a better experience while working on it.
Security + concierge model = SUCCESS
What do you like best about the product?
Not only do we get high quality security coverage and reporting, but the concierge model is fantastic with teams of people helping you reach your goals.
What do you dislike about the product?
A little bit expensive, but worth the price to sleep better at night.
What problems is the product solving and how is that benefiting you?
Patch management confirmation, Security Awareness training, and network infrastructure security.
Arctic Wolf Gives Your Business Piece of Mind
What do you like best about the product?
Arctic Wolf has the best customer service. The top-notch team will help you from discussing the best setup for your business to ongoing support and then ongoing support once you are using the product. I love knowing security professionals are proactively monitoring our network. The user education piece just takes the service over the top. After all, end users are the first line of defense for a secure network.
What do you dislike about the product?
I know this will sound cliche, but I have no dislikes in two years of working with Arctic Wolf. I've been amazed that Arctic Wolf has maintained the same service level while growing its business scale.
What problems is the product solving and how is that benefiting you?
Arctic Wolf solves three significant problems for us. First, they monitor our network for intrusions and abnormal access. Second, they track patches and vulnerabilities so that we can patch or mitigate any known security risks. Last, they provide end-user education about what to watch for to improve cybersecurity.
A fantastic antivirus software recommended by my IT department.
What do you like best about the product?
It's easy to install. Works seamlessly in the background.
What do you dislike about the product?
There isn't anything that I dislike at this time.
What problems is the product solving and how is that benefiting you?
It protects my computers again viruses and malware.
Top quality service from the staff and the product
What do you like best about the product?
The best part of ArcticWolf is that their are many experts on standby for whatever situation you are going through. They understand the urgency of your situation and will white glove you all the way.
What do you dislike about the product?
No bias here -I have no complaints or dislikes about Arctic. If I could make a recommendation, I do think log searching should be included by default and should not be a feature.
What problems is the product solving and how is that benefiting you?
Arctic Wolf provides alerting on all of our security tools, saving us a headache of hunting down and giving us the info we need or point us toward the right direction.
Our Silent Partner
What do you like best about the product?
We consider Arctic Wolf our silent partner. We send a tremendous amount of data to them to analyze and report back only the actionable items. We depend on them daily.
What do you dislike about the product?
We get detailed weekly reports and would like that detail on a monthly cadence.
What problems is the product solving and how is that benefiting you?
Arctic Wolf solves our staffing shortage and provides us with an up to date Cybersecurity knowledge and presence.
Arctic Wolf!
What do you like best about the product?
Their always available to be of assistance when needed.
What do you dislike about the product?
I don't dislike anything. Arctic Wolf does a great job.
What problems is the product solving and how is that benefiting you?
Being able to alert the company of any security tickets that arise.
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