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Integration between areas in the sales process
What do you like best about the product?
Possibility to integrate other areas of the company into my sales process, in addition to having greater freedom to generate reports of my operation.
What do you dislike about the product?
It is not so intuitive to use. To create reports, I had to invest a lot of time to learn how to use the tool.
What problems is the product solving and how is that benefiting you?
Mainly the visibility of the numbers of my operation, in addition to tracking the entire history of my client's interactions with other areas of my company on a single screen.
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Collaborative tool for all sales activities
What do you like best about the product?
Best solution for managing all leads and keeping end to end check for all sales activity
What do you dislike about the product?
New updates are good but sometimes due to user laptop capabilities it can differ but always it's good with updates
What problems is the product solving and how is that benefiting you?
Good call and email tracking along lead scoring and analytics
SF sales cloud review
What do you like best about the product?
easy to use, helps BDMs, ability to report, keep track of data
What do you dislike about the product?
sometimes slow, can be tricky to use when implemented badly
What problems is the product solving and how is that benefiting you?
keep record of leads, sales, opportunities - useful as it is the main operational sales system
Does it get any better than Salesforce?
What do you like best about the product?
You get a 360 degree view of your prospects and sales.
What do you dislike about the product?
There is a learning curve for new members.
What problems is the product solving and how is that benefiting you?
We can integrate all our tools with Salesforce. It's our central source of truth to understand our customers.
Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud has been an amazing tool for our team. It’s super powerful, and once you get the hang of it, it really helps streamline the sales process. I love how everything—contacts, leads, deals—is in one place and easy to manage. The reporting features are also super helpful for tracking performance and spotting trends.
What do you dislike about the product?
That said, it does take some time to learn. The interface can feel a bit overwhelming at first, especially for new users. We had to spend extra time on training, and even now, we’re still discovering new features. Another thing is that it can get pricey if you need advanced features or integrations.
What problems is the product solving and how is that benefiting you?
One plase for everything (contacts, leads, deals, report)
Powerful tool for sales teams aiming to boost productivity, cust relations and drive sales growth.
What do you like best about the product?
Highly scalable and customizable to fit unique business needs.
Excellent third-party app integrations via AppExchange.
Strong customer support and an extensive knowledge base.
Excellent third-party app integrations via AppExchange.
Strong customer support and an extensive knowledge base.
What do you dislike about the product?
Pricing can be high, especially for small businesses or startups.
Over-customization might lead to complexity if not managed well.
Learning curve may pose challenges for some,
Over-customization might lead to complexity if not managed well.
Learning curve may pose challenges for some,
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud centralizes all sales activities, from lead tracking to deal closure, in a single platform. It standardizes workflows and ensures everyone follows a consistent process.
Improved efficiency, fewer lost opportunities, and better collaboration among team members.
The platform provides robust reporting and AI-powered forecasting tools (Einstein AI) to analyze trends, predict outcomes, and offer actionable insights.
Enhanced decision-making, accurate forecasting, and better allocation of resources.
Salesforce’s tools allow sales reps to track interactions, schedule follow-ups, and tailor communication to individual customer needs.
Strengthened relationships with customers, improved retention, and higher satisfaction rates.
Improved efficiency, fewer lost opportunities, and better collaboration among team members.
The platform provides robust reporting and AI-powered forecasting tools (Einstein AI) to analyze trends, predict outcomes, and offer actionable insights.
Enhanced decision-making, accurate forecasting, and better allocation of resources.
Salesforce’s tools allow sales reps to track interactions, schedule follow-ups, and tailor communication to individual customer needs.
Strengthened relationships with customers, improved retention, and higher satisfaction rates.
It is the easiest software fhat I have ever used.
What do you like best about the product?
Tracking opportunities through their process
What do you dislike about the product?
Not being able to enter my current orders.
What problems is the product solving and how is that benefiting you?
It solves not having to use multiple cram to track my process.
Easy to use and implement
What do you like best about the product?
Being able to customize reports and campaigns to create a better visual to share.
What do you dislike about the product?
Slow loading days or pulling a large report.
What problems is the product solving and how is that benefiting you?
Being able to see what campaigns the lead is in and having them all in a single place.
Utilizing Salesforce on a daily basis
What do you like best about the product?
The most helpful thing about Salesforce is the fact that it holds so much information in detail, for years on end. If there is any information I need, I can look through Case History, Contacts, etc to find what is needed. The system houses multiple different fields of information as also has multiple functions in the sense of having high vs low priority cases, cases automatically closing after a period of time, and even follow up emails being sent from Salesforce regarding the case status.
What do you dislike about the product?
One thing I dislike about Salesforce is the lack of information from about ten years ago. While I understand that is quite some time ago, the system appears to have not been used to its fullest capacity back then as the case notes are much more sparse and not as detailed.
What problems is the product solving and how is that benefiting you?
Being able to access information for ALL of our clients. While we have different platforms for each section of the company, all information is housed within Salesforce which makes case research so much easier. Investigating and trying to find information is much more sufficient and productive with a product like Salesforce.
Salesforce Sales Cloud System
What do you like best about the product?
As per my perception the data processing speed, easy navigation and it's analytics space is one of the best tools i have ever used.
What do you dislike about the product?
Nothing considerable to dislike but the costing side is a bit on the higher side as i was exposed it in a pretty small sized organisation.
What problems is the product solving and how is that benefiting you?
The most help features found were automation of repetitive tasks which took up most of our teams time and efforts. This saved time and opened scope to take up more projects and enhancing overall efficiency.
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