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Salesforce Sales Cloud

Salesforce, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Best sales cloud ever

  • January 05, 2025
  • Review provided by G2

What do you like best about the product?
Best CRM I ever worked with, also I like the response time and the refresh rate along with the report & analytics.
Customer support is good & usage is pretty easy. Implementation of a new feature is also easy.
What do you dislike about the product?
Nothing as such all the things are going well.
What problems is the product solving and how is that benefiting you?
Solving sorting out all the prospects in a well manner.


    Akshay B.

Salesforce Sales Cloud Review

  • January 03, 2025
  • Review verified by G2

What do you like best about the product?
It helps your data stick to one place and has great compatibility to be used with various other applications directly (ease of integration). Beyond this, it also ensures that you can create the dashboards as per your requirements.
You also get to keep visibility of the deals that are being worked upon by your subordinates.
What do you dislike about the product?
I haven't found any downsides as such, instead, I would like to say since I use this daily with ease, the downtime is negligible, and it is easy to implement as well.
Customer support is also reactive and resolves queries immediately.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses key challenges by centralizing customer data, enhancing lead management, and improving sales forecasting. It helps us as it automates repetitive tasks, providing a 360-degree customer view, and facilitates team collaboration. Integration with other tools ensures seamless information flow, while robust analytics help set realistic targets and make informed decisions. Overall, Salesforce Sales Cloud streamlines sales processes, boosts efficiency, and enhances customer relationships, ultimately driving revenue growth.


    Mehdi B.

how easy to follow your busuness

  • January 03, 2025
  • Review provided by G2

What do you like best about the product?
It's ease to use, you have just to connect with your email and your profile is automatically filled and ready to use. A lot of features about opportunities, customers, numbers and it's integrates a kind of AI. The cusyomer support is efficient when I asked for an issue. I use it daily as it a kind of assistant.
What do you dislike about the product?
The diffirence betwwen the classic view and the new one. I have to switch between the two in order to find easly all my needed features.
What problems is the product solving and how is that benefiting you?
No more need to manualy foolow opportunities, no need for excel files evrything is done via sales Force. I can also foolow cooleagues instructions and information, plan next steps, share information


    Antonio B.

Excelent choice

  • January 01, 2025
  • Review provided by G2

What do you like best about the product?
It takes my work esaly and it likes a data base process/information
What do you dislike about the product?
it's not intuitive doing the use process more dificult
What problems is the product solving and how is that benefiting you?
sales and busines process qith true historycal


    Ankit K.

Salesforce Sales cloud - One the the most trusted Sales/Marketing/ CRM suits out there

  • December 31, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud a a suite of tools that help our leadership team make some sense of the pipeline and leads that are being worked on by our sales and marketing teams.
What do you dislike about the product?
It is somewhat complicated to integrate and get started with the Salescloud. it needs a village to run and maintain the data and its structures. It is somewhat a legacy tool, so at times can seem dated in terms of functionality.
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud provides the whole truth in terms of the the sales and marketing efforts as well as lead tracking and pipeline overview. Through Salesforce Sales Cloud, all out Sales data is put into one place and helps users track lead pipeline and oppurtunity stages in the system.


    Sonali S.

Salesforce for your rescue

  • December 30, 2024
  • Review verified by G2

What do you like best about the product?
Customizable, scalable,AI-Driven, automated, insightful,efficient, integrated, centralized, productive and flexible. These words define Salesforce for me.
What do you dislike about the product?
It is powerful but expensive and complex for beginner.
What problems is the product solving and how is that benefiting you?
Streamlined customer management as well as boost productivity which drives sales


    Zubair N.

One stop solution for all deal stages

  • December 27, 2024
  • Review verified by G2

What do you like best about the product?
The best part is the way I can see my accounts and opportunities in it and manage end to end deal cycle.
What do you dislike about the product?
That it does not work on mobile phones, except salesforce app.
What problems is the product solving and how is that benefiting you?
As said it helps me to manage and plan my accounts and help me settle my deal stages.


    Gabriella S.

Salesforce Makes Sales Organized

  • December 23, 2024
  • Review verified by G2

What do you like best about the product?
A centralized place for all data. A place to easily see important information. I log into Salesforce every day.
What do you dislike about the product?
It is hard to manage data cleanliness. Need a person to oversee the Salesforce instance otherwise can get extremely complex and have duplicate information.
What problems is the product solving and how is that benefiting you?
It's solving having info in all different places, centralizing it. Additionally , keeps record of things that are important for certain times in the future (for example a big partners birthday).


    Consulting

Salesforce Review

  • December 20, 2024
  • Review provided by G2

What do you like best about the product?
The flexibility it provides to solve problems.
What do you dislike about the product?
The Disorganization and lack of focus it surfaces when deciding how to use the platform.
What problems is the product solving and how is that benefiting you?
Automating business processes


    KALPESH B.

Regarding the Customer Relationship Management software provided by Salesforce

  • December 20, 2024
  • Review verified by G2

What do you like best about the product?
The Customer Relationship Management(CRM) provided by Salesforce which our company frequently uses has helped our company to manage customer data, sales operations, and marketing campaigns. In past days when this platform was not in the market, we used to handle all our customer data manually, which was very time consuming. By using this centralized platform, we can easily manage our business and keep track of customer interactions and sales data.
I can easily integrate it with thirdy party applications, which helps us a lit in doing our work productively. It is also easily accessible from devices such as Mobile application, , Desktop application or Web Browser. We can easily implement customer support and provide best services to the Customers.
What do you dislike about the product?
Sometimes the users feel that the UI of this platform is not easy to navigate.
This platform supports low-code tools but they sometimes not fully address all business needs without more advanced coding.
What problems is the product solving and how is that benefiting you?
Our main problem was regarding Customer Data Management which we used to do manually, leading to inefficiency and highly time consuming. This platform provides Centralized Customer Data Management which helped us to solve our main issue of managing the data. Along with this, they also provide variety of powerful tools to help our business.