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Salesforce Sales Cloud helps us with sales forecasting and driving business growth
What do you like best about the product?
I think for me and my team Salesforce Sales Cloud is defenietly a user friendly solution that helps drive growth and expand our business. It has some amazing automation tools, customizable dashboards, and decent reporting, it helps me to save time and make data driven decisions. We have a good integration with Marketo, mobile access via app, which makes it easy and efficient to use on daily basis. I think the platform is scalable, making it suitable for our business, where we have thousunds of contacts in SFDC. Furthermore, we like the support coming from Salesforce team and additional collaterals.
What do you dislike about the product?
We find it defenietly useful; Salesforce Sales Cloud is a great tool, but some of our team members, who don’t have CRM experiance, find it dificult to learn and understand the work-arounds. Additionally, I understand from the implementation experiance, that the customization options can feel overwhelming. It’s important to have the right consulnts to set up the solution.
What problems is the product solving and how is that benefiting you?
It solves the issue of revenue planning and sales tracking. It helps us forecast properly our deals and maintain the connection with our clients.
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Such a great tool
What do you like best about the product?
Easy to use and also helps in customer support
What do you dislike about the product?
Others can see the feedback shared for a particular person
What problems is the product solving and how is that benefiting you?
Easy to handle and track emails
Huge application to centralize all your customer data
What do you like best about the product?
Is a very well integrated platform to have your customer data
What do you dislike about the product?
Is very complex to use it. Is huge and have many products and the learning curve is pretty big
What problems is the product solving and how is that benefiting you?
Is centralizing customer data to be integrated with many other 3rd party systems and automations
Account Executive
What do you like best about the product?
Keeps the entire sales process organized with next steps and communication.
What do you dislike about the product?
There is sometimes too much info on certain pages and can get overwhelming sometimes.
What problems is the product solving and how is that benefiting you?
Its keeping all data relevant to the particular opportunity all in one place. There really is not a need fopr external platforms because it holds all info in SF cloud.
SalesForce Sales Cloud Review
What do you like best about the product?
The Salesforce Sales Cloud allows me to monitor my deals easily and quickly. It is very user friendly and has so much functionality surrounding reporting, tracking, and prospecting. I think every sales team should be using this tool. I have seen great results and have been able to exceed quota while using this tool.
What do you dislike about the product?
The product has so much functionality and capabilities that I am not sure how to implement into my workflow. The thing I dislike about the platform is that not everything has the best description. It would be nice to have a tutorial that shows off all of the tools features and functionality
What problems is the product solving and how is that benefiting you?
Being able to track all my open opportunities and categorize them in different stages is the main benefit. It also integrates well with tools like Outreach and Zoominfo making prospecting much quicker. We are able to pull reports from Looker whil ebeing in the opportunity page of Salesforce. Has been the most important tool in my day-day.
It's fine
What do you like best about the product?
Reporting and trailblazer (online free learning about Salesforce). Also, you can almost fully customize your instance of the product. The user interface is easy to use.
What do you dislike about the product?
Overeager and misguided account executives consistently try to upsell you on things you don't need. The product itself requires at least one full-time admin or outside consultant to keep the data clean and the product functioning. While you can customize almost everything, consistent product updates mean that objects and workflows can break. Customer support is difficult, sometimes requiring multiple calls to solve simple issues.
What problems is the product solving and how is that benefiting you?
Salesforce keeps our client and prospect data in one place visible to all users.
Great for managing M&A Pipelines
What do you like best about the product?
Very easy to customer and add fields. We track all sorts of non-standard items from a very robust pipeline of tens of thousands of leads with ease. There are man 3P Tools pre-built with connectors that are very easy to sync in knowledge databases into. Having all communication and followups in one spot makes it easy to keep on top of opportunities and to manage BD members
What do you dislike about the product?
I have had difficulty managing the ease of exportability of data for reporting purposes, and also safeguarding data from mass exports.
What problems is the product solving and how is that benefiting you?
Capture and repository of information formerly lost in emails, multiple versions of spreadsheets, address book of contacts, campagin and BD KPI tracking
Customizable and Easy
What do you like best about the product?
It is very intuitive and easy to use. have used it at multiple businesses so it was customized differently but it is intuitively the same reporting and integrations etc.
What do you dislike about the product?
depending on how it was set up can be difficult to pull reports.
What problems is the product solving and how is that benefiting you?
organizing accounts and contacts as well as insights to territory
Tremendous power and versatility - but almost to the point of overwhelm
What do you like best about the product?
Salesforce Sales Cloud is great because it can be customized down to the brass tacks for any organization and their needs.
What do you dislike about the product?
The pro is also the con - because of the vast customization options, it's easy to have built for one department that doesn't translate to others. For example, our org built it out for Finance rather than Sales initially so some of the buildout doens't make sense. This is definitely not a product fault, of course, but ideally, there would be a way to make different templates or versions ot be used by different departments.
What problems is the product solving and how is that benefiting you?
As someone in a joint Account Executive/Account Manager role, it's important for me to be able to manage, from a high level and also a drilldown, all existing customers and prospects and the stages that each opportunity is in. I love the dynamic nature of report building and the ability to filter or categorize by virtually any field based on what is important to me. The vast amount of integrations (I currently use the BoostUp, Docusign and Clari (Groove) integrations) helps me keep one centralized space to track and plan for all my sales opportunities.
I think Salesforce can be overwhelming for a new rep or user to pick up. It is not particularly aesthetic and the UI isn't always easy to navigate. It's kind of similar to snowboarding; as they say, "hard to learn, easy to master." For more seasoned reps, it can be a super powerful tool.
I think Salesforce can be overwhelming for a new rep or user to pick up. It is not particularly aesthetic and the UI isn't always easy to navigate. It's kind of similar to snowboarding; as they say, "hard to learn, easy to master." For more seasoned reps, it can be a super powerful tool.
Salesforce Review
What do you like best about the product?
I like that Salesforces can be intergrated with your email and how it keeps up with how many times you have contacted your leads.
What do you dislike about the product?
I am not sure if this is a Salesforce issue or not but sometimes the information provide to use through the leads we receive through Salesforce is not a valid lead. The information is for the prospect is sometimes incorrect.
What problems is the product solving and how is that benefiting you?
It is helping us with maintaining our perspective clients. It is also helping us with converting potential clients to actually clients.
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