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Best for Opportunity Management
What do you like best about the product?
The vast amount of features provide great coverage all many types of use cases involved in the sales cycle.
What do you dislike about the product?
The workflows can sometimes be complex to scale.
What problems is the product solving and how is that benefiting you?
Opportunity management and risk management.
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SalesForce Superpower with 360 Customer View
What do you like best about the product?
Salesforce integrates seamlessly with a variety of third-party tools, enhancing its overall functionality. The lead management and conversion process is particularly efficient, enabling the creation of opportunities with just a few clicks.
The platform provides multiple customization and automation options, including the ability to create custom fields and objects (to track specific business processes in Salesforce), as well as workflows and flows that streamline operations.
Out-of-the-box reporting is user-friendly, allowing most users to be self-sufficient. However, while the reporting capabilities are straightforward, advanced reporting features require additional licensing for full functionality.
Collaboration is facilitated through easy file sharing and Salesforce Chatter, which enhances team communication.
Another valuable feature is the ability to track the history of changes made to specific fields, providing a clear audit trail.
Lastly, Salesforce is highly scalable and suitable for businesses of all sizes, offering flexibility to grow with the organization’s needs
The platform provides multiple customization and automation options, including the ability to create custom fields and objects (to track specific business processes in Salesforce), as well as workflows and flows that streamline operations.
Out-of-the-box reporting is user-friendly, allowing most users to be self-sufficient. However, while the reporting capabilities are straightforward, advanced reporting features require additional licensing for full functionality.
Collaboration is facilitated through easy file sharing and Salesforce Chatter, which enhances team communication.
Another valuable feature is the ability to track the history of changes made to specific fields, providing a clear audit trail.
Lastly, Salesforce is highly scalable and suitable for businesses of all sizes, offering flexibility to grow with the organization’s needs
What do you dislike about the product?
Cost per license and custommer support. We have found that cases are typically handled by Tier 1 support. However, resolving issues with them is tiem consumming or ineffective
What problems is the product solving and how is that benefiting you?
Lead Management
Opportunity Management
Case Management
Knowledge management
Account Management
Opportunity Management
Case Management
Knowledge management
Account Management
Salesforce Sales Reports
What do you like best about the product?
Reporting & Dashboards feature is one of the best in SFSC. SFSC has a Salesforce authenticator feature.
What do you dislike about the product?
SFSC has so many feature. It is very hard to use all. Need some customization as well.
What problems is the product solving and how is that benefiting you?
SFSC is the best CRM in the market now. We can include all the data's and say goodbye to the Excel & PPT. All the internal reports & performance evaluation can be done in the SFSC.
New CRM software for machine builders
What do you like best about the product?
We like the platform concept and the combination of Sales, Service, and Field Service the most. The integration of other software through their App Exchange is also extremely advantageous. No interface and easy installation.
What do you dislike about the product?
The reports could be better and more comprehensive.
The configuration options of the Field Service App could be better.
The configuration options of the Field Service App could be better.
What problems is the product solving and how is that benefiting you?
Our leads and opportunities better represented in a pipeline and the 360-degree view of the customer.
Sales Cloud Puts the Sales in Salesforce!
What do you like best about the product?
All of its robust features and how it enables Salesforce Administrators to create powerful automations with clicks, not code!
What do you dislike about the product?
It has so many features that it sometimes takes an extra second to find a specific tool if its not something you normally work with.
What problems is the product solving and how is that benefiting you?
Businesses need a cloud based solution to manage all of their customer and company data, especially if they want to be there for their customers as a customer focused company. Sales Cloud fills businesses needs by providing capabilities to help ensure the business is consistently informed and always up to date, even on the go.
SFDC Synergies
What do you like best about the product?
It's centralised syncs well with mini CRM's
What do you dislike about the product?
reporting and analytics can get better with focus on Slaes repository
What problems is the product solving and how is that benefiting you?
Help me to advance my reporting and also help meto create more better dashboards
Trusted CRM - Salesforce
What do you like best about the product?
Best part is the CRM platform through which you can connect with other Salesforce clouds as well.
What do you dislike about the product?
It is difficult to segregate the data flow between the CRM clouds.
What problems is the product solving and how is that benefiting you?
It solves the major problem of handling the organisational data at one place and gives an ease to use it as well.
Salesforce Sales Cloud has great technology
What do you like best about the product?
The technology is innovative and forward-thinking.
What do you dislike about the product?
There was not downtime that I ever experienced.
What problems is the product solving and how is that benefiting you?
It helps bring continuity to the organizational sales data.
Fantastic program for consolidating communications
What do you like best about the product?
I think the best part about Salesforce Sales Cloud is the Einstein features. With these features the communications automatically sync into the platform from your email provider without much manual intervention. It was super easy to set this up and makes our daily communications sync in real time. I love being able to open up an account and see all of our interactions with those clients stored in one place.
What do you dislike about the product?
I can't think of many things I dislike, the only downsides are hidden upsides. There is a ton of customization available in the platform which is as great as it is tedious and time consuming. The support team is amazing in helping with this though, so there is really no downside.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is helping us create a repository for all of our client communication. We previously just had it all stored in our personal phones and emails and Salesforce is helping us consolidate it all into one place so we have an ongoing record of all of our communication.
excellent product, very user friendly
What do you like best about the product?
Very easily able to forecast accurately, keep track of my pipeline and organize accounts and contacts
What do you dislike about the product?
the UX could be better. Very easy to use but doesnt necesarrily look the best
What problems is the product solving and how is that benefiting you?
Helping me to identify contacts and manage pipeline
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