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Salesforce Sales Cloud

Salesforce, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Organized and simple to use

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
I've been using it at four different companies so I love that it feel quite universal and everything is straightforward in the software. I never have trouble finding something.
What do you dislike about the product?
Their support team could be easier to reach.
What problems is the product solving and how is that benefiting you?
Helps to track our lead and contact engagement from marketing campaigns.


    Shruti G.

To rate my experience with Salesforce.

  • March 04, 2025
  • Review verified by G2

What do you like best about the product?
Salesforce is the best tool, that I have used, we can easily create cases for the candidates, All the team member can review it and provide their insights.
Emails can be automated saved in Salesforce from Outlook, so that all the team members can review.
What do you dislike about the product?
Nothing as such that I don't like, it's a great tool to use.
What problems is the product solving and how is that benefiting you?
Everything is on one page, we can open cases for the candidates, All the team members can review it, Emails are automated saved in Salesforce from outlook.
Numerous templates can be saved and send to current resources.


    Information Technology and Services

Salesforce, CRM Tool of the decade

  • March 04, 2025
  • Review verified by G2

What do you like best about the product?
Salesforce sales cloud mainly focuses on the sales and different Customer relation management features like workflows to customize the sales process or customized emails for the clients .The ease of implementation is just a wow factor and best of all is it's integration with the APIs and different sales applications .All these features just make the frequency of its usage more .Their customer support is excellent and most of all the platform is very easy to use and not much difficult even for beginners
What do you dislike about the product?
There is totally nothing much to dislike about the platform .But navigations is sometimes a n issue so other than that everything else is very easy and more features to explore make it a go to tool for every business who are trying to globalize and make an impact.
What problems is the product solving and how is that benefiting you?
It helps me in managing my sales performance with the reports and dashboards which are brief and depictive .The workflows make it more easy to customize my business needs according to the each customer. The point and click tools make it more appealing than most of the other CRM platforms .The budget cuts can be made easily by adapting salesforce because its a best platform that reduces the resources needed and works on the shared resources .The email tracking, Lead Scoring , Outbound Call tracking , Business scheduling and many other tasks are easily done .Recently the AI sales assistant using the agent force has made a impeccable change in the CRM Tools .So salesforce ai assistant is very useful in sales analytics and it has conversational intelligence compared to many sales people .The sales coaching can be done with the process builder and all the basic information available on the platform.


    M R.

Salesforce Sales Cloud

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
I will like this most is it is a user friendly. It is easy to use and customization as per our business requirements. I would like this salesforce sales cloud is very most my day to day daily activates are to be easily used. The salesforce will be connect the integrate the systems very easily. It will be using the frequently.
What do you dislike about the product?
As of now i was using this sales cloud user friendly but the governor limits it is only thing consideration for me apart rest of everything its fine.
What problems is the product solving and how is that benefiting you?
I have solved several problems in my sales cloud as per our business requirements. It was good learning to me and career as well very helpful to prove and upskill my self.
I have done many of automations like using the salesforce flows to email tracking send automatically in background i have created many things in the sales cloud.


    Daniel Q.

CRM Modulable

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
La puissance de l'outil et sa modularité, nous permettant une adaptation aux besoins de nos utilisateurs.

l'environnement et la capacité d'intégrer de nouveaux outils et fonctionnalité
What do you dislike about the product?
Un environnement technique pas toujours facile à intégrer car complexe
What problems is the product solving and how is that benefiting you?
Une concentration des données clients dans un mode multi canal.

la visualisation complète de la relation client et l'interopérabilité omniprésente


    Nitin M.

Salesforce review

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
List view, management of emails, and report view.
What do you dislike about the product?
Email description is not visible at a glance, we need to click on each email to read the body
What problems is the product solving and how is that benefiting you?
Email distribution among employees


    Market Research

Good experience

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
Very helpful and easy to use with too many features . One platform where you can find every solution.
What do you dislike about the product?
Nothing with the help of salesforce I can put every details of customer in one single platform.
What problems is the product solving and how is that benefiting you?
It is helping me to track the sales record as well as the customer details and it's AI sales assistant helping me to find the track.


    Patrick Carl M.

Salesforce Feedback

  • February 25, 2025
  • Review verified by G2

What do you like best about the product?
Salesforce is a must in every outsourcing company. It's easy to use, and I use this everyday for following process.
What do you dislike about the product?
I dislike about salesforce is when you try to open another tab of Salesforce it will automatically log you off.
What problems is the product solving and how is that benefiting you?
At our company, we use Salesforce Sales Cloud to track the entire sales pipeline. For example, our sales reps log all customer interactions, and we automate follow-ups through workflow rules. The dashboard helps us monitor key metrics like conversion rates and deal progress. Our team also benefits from real-time reports, which assist in forecasting revenue and optimizing sales strategies. And it helps us illustrate how we track lead progress and deal stages


    Adam L.

Best CRM with great features

  • February 23, 2025
  • Review provided by G2

What do you like best about the product?
Easy CRM to navigate in with centralized customer data & sales automation
What do you dislike about the product?
It does look a bit old school, that is literally the only negative feedback I have.
What problems is the product solving and how is that benefiting you?
It provides a complete view over prospects & customers with easy access to activities like notes, emails & deal progression.


    Esteban A.

underwhelming

  • February 22, 2025
  • Review provided by G2

What do you like best about the product?
it's a software that can be integrated to other latforms that are easy to use
What do you dislike about the product?
it is slow and leaves an underwhelming feeling like u know the sistem can do much more but its not really optimized to do so
What problems is the product solving and how is that benefiting you?
helps integrate other programs with sales so its easier to create contracts.