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Reviewing cloudbees
What do you like best about the product?
1) The best thing I like is - Beyond all the HA / DR - If I store the Jenkins Jobs / Configuration meta data on NFS mount, I can tear down Jenkins UI many times and rebuild it. So the scary story of - "What if Jenkins dies?" is never in the back of my mind.
2) The RESTFul APIs for Jenkins is incredible. Opens door to more automation :-)
2) The RESTFul APIs for Jenkins is incredible. Opens door to more automation :-)
What do you dislike about the product?
1) Operations Center not giving a full visibility of Master / Slaves / Job performance. The bottlenecks and pain points should be owned by Operations Center. Right now we are relying on ton of cluttered plugins.
2) Cloudbees core is very fuzzy on CD piece. Too many options and very confusing for companies to grapple with the best ways to move forward
2) Cloudbees core is very fuzzy on CD piece. Too many options and very confusing for companies to grapple with the best ways to move forward
What problems is the product solving and how is that benefiting you?
- A solid CI set up.
- Easy to maintain
- Less training cycle involved
- More power to users to expand via plugins (Plugin philosophy is both good & bad)
- Easy to maintain
- Less training cycle involved
- More power to users to expand via plugins (Plugin philosophy is both good & bad)
Recommendations to others considering the product:
Negotiate with Cloudbees about Electric Flow (Cloudbees Flow) too :-) . It solves the Release Orchestration problems. Super good tool, but I am not sure where Cloudbees is heading on this tool as Electric Cloud was acquired.
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Cloudbees making Jenkins so powerful tool
What do you like best about the product?
Cloudbees making Jenkins so powerful tool and also building next gen community by collaborating with other companies
What do you dislike about the product?
Plugins need to be simplified , upgrades
What problems is the product solving and how is that benefiting you?
CI/CD pipelines
Jenkins Support
What do you like best about the product?
What I like best about Jenkins Support is how fast they get back to you and their willingness to jump on a call or screen share.
What do you dislike about the product?
It would be nice to always get a tech that is familiar with the language you are using.
What problems is the product solving and how is that benefiting you?
I recently used Jenkins support to helps us implement DSC as a jenkins job. They were not very familiar at first but quickly researched and were able to help resolve our issue.
FUncationality
What do you like best about the product?
Ease of use and easy to understand. Core funcationality is easy to understand.
What do you dislike about the product?
More features for monitoring and alerting.
What problems is the product solving and how is that benefiting you?
easy to use
CloudBee is very helpful and useful
What do you like best about the product?
Build automation is saving lots of engineer cycles.
What do you dislike about the product?
We are happy to use Cloudbee. The part I would love to see difference will have more online training sessions to ease more broader audience at their convenient time.
What problems is the product solving and how is that benefiting you?
Reduce manual steps from engineers. Apply similar solution to multiple teams.
Site Reliability Engineer
What do you like best about the product?
Cloudbees support and documentation is extensive. I specifically loved their workshops during the conference. The free tutorial that they provide is also very helpful to get onboarded.
What do you dislike about the product?
Their docs is not super extensive and at times have some flaws, which makes it difficult to understand. Nonetheless, I like it overall.
What problems is the product solving and how is that benefiting you?
We have recently migrated to Kubernetes and so are interested in using Cloudbees Core. Till now, the experience has been great and I love how the company supports its customers.
Recommendations to others considering the product:
I would definitely recommend to use it, or at least worth giving a try for the fact that it is easy to setup.
Great Response Time
What do you like best about the product?
The Cloudbees support has a great response time about within 3 days
What do you dislike about the product?
The system to submit support request feels like a legacy tool
What problems is the product solving and how is that benefiting you?
Cloudbees support also gives optimization to the Jenkins master
Recommendations to others considering the product:
Improve the UI and navigation. Dont ask us to submit support bundle all the times.
Interesting solution on Kubernetes platform
What do you like best about the product?
We like Kubernetes approach with easy scale of the nodes on a cloud.
It is good to have central place for managing masters (having master of masters).
It is good to have central place for managing masters (having master of masters).
What do you dislike about the product?
We are currently testing the solution, so at this moment I don't have a full list of the downsides/benefits.
What problems is the product solving and how is that benefiting you?
We are currently testing the solution, so at this moment I don't have a full list of the downsides/benefits. The main problem which we want to solve is to have centralized solution for managing masters for different teams.
Recommendations to others considering the product:
If you have multiple teams with many masters, this can be solution for you. It can save you time on managing masters and having centralized solution.
Agile/DevOps Coach
What do you like best about the product?
I've been using CloudBees Jenkins for over 5 years with the support and access to cloudbees university. I find the support plugin very helpful as we can create a support ticket within Jenkins and wrap our scripts for faster resolution. The SLA is within 2-hours but typically we see a response within minutes to help us with any critical down time.
What do you dislike about the product?
Would like the ability to escalate the issue if needed without including a sales rep to try and sell more cloudbees products
What problems is the product solving and how is that benefiting you?
Recommended plugins, updating plugins, troubleshooting automation and groovy script help
Excellent Support
What do you like best about the product?
The support I and my clients receive from CloudBees for our Open Source Jenkins deployments is excellent. To have a community of folks that really know the product and can be reached out to instead of crawling through message boards is in valuable
What do you dislike about the product?
nothing - we enjoy using and selling CloudBees
What problems is the product solving and how is that benefiting you?
The ability to not only use Open Source Software - but get real Enterprise level support has been a game changer for our clients
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