What do you like best about the product?

Dimension structure allows for flexibility in reporting & is helpful to not have to set up segmented accounts ahead of time
Collaborate function to store communication regarding a transaction in the system is awesome!
Love the ability to go back to correct coding on a posted transaction rather than have to do an adjusting journal entry
Ability to add attachments to each transaction is so helpful & has been a huge improvement for us.
Transaction allocations are very helpful.
Statistical accounts are great!
Ease of creating custom views and customizing reports.
Love how customizable the system is - we created a whole "app" to help streamline a billing process.
Ease of imports

What do you dislike about the product?

Fixed Assets module is clunky.
Want an allocate option on credit cards.
Definite learning curve on reporting & account groups - but give a lot of options & flexibility.
Should have a standard part of system to handle safe pay/positive pay with banks.

What problems is the product solving and how is that benefiting you?

Is making accounting cycle flow easier & allows us to modernize our processes in ways our old system didn't (attachments, collaborate, EFT payments, electronic purchase order approvals, customizable dashboards