What do you like best about the product?

When I first started using Sage Intacct, I was impressed by how intuitive the platform felt. It was easy to start managing invoices, payments, and reconciliations. The system is also very customizable and allows you to tailor workflows to fit unique approval processes. You can even set up custom fields that made our reporting much more meaningful.

Integrating Sage Intacct with CRM and payment systems was surprisingly simple, which traditionally is not the case. This eliminated a lot of manual data entry and reduced errors. Performance and reliablity of the platform was good, there were no downtimes to speak of.

What do you dislike about the product?

At times, if I needed to fix a transaction, the process felt a bit clunky due to requiring extra steps.

Creating more advanced, customized reports has a definite learning curve. I needed to dig into the docs to get the insights I needed. It would be nice to have GenBI tools to automatically generate reports based on NLP.

What problems is the product solving and how is that benefiting you?

Fragmented, manual financial processes spread across multiple platforms. These problems are addressed through automation, integration, and real-time reporting