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Software Engineer II
What do you like best about the product?
Dashboards and ability to check logs using
What do you dislike about the product?
Syntax to query logs are not very well documented and explained in my opinion.
What problems is the product solving and how is that benefiting you?
We are looking for information on cause of problems and errors for all of our microservices when errors are logged. This is very useful to us to improve error handling and improve quality of our services overall.
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Super Intuitive
What do you like best about the product?
Using the app is easy. There's a bit of a learning curve but once you have the basics down everything works how you'd expect it to and everything is placed where'd you'd expect to find it. They also offer an amazing training a certification course to help you understand everything that you can do with Sumo Logic.
What do you dislike about the product?
There are some issues parsing logs, but that's probably more on the way our logs are built than on Sumo Logic.
What problems is the product solving and how is that benefiting you?
Gathering error logs after client reports something, Monitoring to stay ahead of the curb when something goes wrong.
Recommendations to others considering the product:
TAKE THE TRAINING! It helps a lot.
Efficient and easy to use
What do you like best about the product?
Running multiple queries at once, easy to learn.
What do you dislike about the product?
Interface changed somewhat recently and added extra clicks to get where I want to go (have to click NEW first) but it's not a huge deal. The ability to resize the results area as well as all other areas would be helpful.
What problems is the product solving and how is that benefiting you?
Troubleshooting issues for customers and checking various logs. I use Sumo Logic just about daily and it's a vital program in helping me resolve problems and issue as it allows me to run a live tail as well as digging into logs and auditing actions taken.
Sumologic has been great!
What do you like best about the product?
It's fast, flexible, and the custom alerts are easy to setup.
What do you dislike about the product?
I wish it was easier to define objects to parse in messages.
What problems is the product solving and how is that benefiting you?
Error reporting and bug investigations
Sumologic review
What do you like best about the product?
The number of systems and reports pre-configured for immediate use.
What do you dislike about the product?
There are still some systems in the cloud it doesn't integrate with yet.
What problems is the product solving and how is that benefiting you?
Problems solved are HIPAA compliance and Cybersecurity monitoring. Aggregating logs and scripting alerts is important to faster incident response.
Platform for monitoring
What do you like best about the product?
Simple queries are easy to execute, more complex queries are sometimes hard to filter for. Logs are being squashed and hard to navigate.
What do you dislike about the product?
Formatting and log skipping are my biggest pain points
What problems is the product solving and how is that benefiting you?
Sumo logs allows business with complex infrastructure to feed logs from various services be able to monitor and investigate more effectively.
Great product, delivers value quickly
What do you like best about the product?
Log parsing, the flexibility of the product to display log and metric data within the same dashboard
What do you dislike about the product?
restrictions on how many metrics can be in a query, needs more intelligence to auto group and label data in one dashboards
What problems is the product solving and how is that benefiting you?
understanding when we have issues, by instantly alerting when certain log messages are recorded
Very Powerful
What do you like best about the product?
The dashboards are great way to monitor and see historic outliers.
What do you dislike about the product?
Very powerful but there is a learning curve
What problems is the product solving and how is that benefiting you?
Monitoring processes. Quicker response time to solving "fires"
Recommendations to others considering the product:
Very powerful
Sumo is amazing, making us all the monitoring supergeros
What do you like best about the product?
I use it to monitor a pub sub system and can't do without it now.
What do you dislike about the product?
Navigation and finding stuff could definitely be better
What problems is the product solving and how is that benefiting you?
Logging, monitoring
Centralized logging is a dream
What do you like best about the product?
I love being able to see logs, do error reporting and alerting in a central location.
What do you dislike about the product?
The delay from actual log time to its availability in SL.
What problems is the product solving and how is that benefiting you?
Centralized logging from almost anywhere.
Recommendations to others considering the product:
Very responsive support team. Frequent updates.
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