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External reviews

336 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Josh A.

Bringing Sumo to WA

  • February 18, 2019
  • Review verified by G2

What do you like best about the product?
The ease of use, I often find it doesn't take me long to find things. Having watched Ryan demo a few times, I've recreated parts of what he did to set up production monitoring that I'm quietly confident in.
What do you dislike about the product?
Writing complex queries seems hard without attending certification.
What problems is the product solving and how is that benefiting you?
Production issue monitoring has become much easier, especially when paired with a tracing solution.
Recommendations to others considering the product:
It's the market leader in terms of function and ease of use. Plus it being a SaaS outside of your AWS account means your ass is covered if the AZ or region goes down.


    Information Technology and Services

fast and easy way to review logs

  • February 18, 2019
  • Review provided by G2

What do you like best about the product?
Sumo's capability to review logs with the simplest syntax is one of the best features in the market
What do you dislike about the product?
nothing that I dislike in particular but it could improve by having a more user friendly Live Tail. Perhaps Live Filtering Live Tail?
What problems is the product solving and how is that benefiting you?
speed in reviewing loads of logs to identify defects in codes. Benefits include improvement in speed, easy of use in log search and faster identification of defects
Recommendations to others considering the product:
When dealing with large systems, Sumo provides a centralized way to review the logs for better defect tracking.


    Accounting

Easy to use, powerful tool

  • February 17, 2019
  • Review provided by G2

What do you like best about the product?
Easy to write queries (syntax's easy to understand). Learning curve is good
What do you dislike about the product?
Performance, sometimes queries are too slow
What problems is the product solving and how is that benefiting you?
Log analysis for bug investigation and alerts set up


    Information Technology and Services

Best troubleshooting tool

  • February 16, 2019
  • Review provided by G2

What do you like best about the product?
Sumo logic is a best troubleshooting tool i have found ever. we can customised our query to fetch logs in each and every aspect.
What do you dislike about the product?
There is nothing i found to dislike till now.
What problems is the product solving and how is that benefiting you?
To solve production defects we used to see the logs.


    Computer Software

Great Product!

  • February 16, 2019
  • Review provided by G2

What do you like best about the product?
Being able to look at a timeline of actions across different servers. Being able to build dashboards that give us insight into customer patterns.
What do you dislike about the product?
Barrier for entry sometimes is high. Takes time to be able to build interesting queries and with so many filters things can be confusing.
What problems is the product solving and how is that benefiting you?
Keep monitors of errors via dashboards. Provide a timeline of the life a session for Support to diagnose issues with our system.


    Information Technology and Services

Sumologic review

  • February 15, 2019
  • Review verified by G2

What do you like best about the product?
The query language is very good, nice to make reviews
What do you dislike about the product?
multiple tabs in the fields makes it cumbersome
What problems is the product solving and how is that benefiting you?
troubleshooting


    Hospital & Health Care

Very nice tool, especially after you take a bit of time to learn it.

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
Lots of useful features for building automated reports and monitoring.
What do you dislike about the product?
Syntax took a bit (though not much) getting used to. Uploading one-off datasets is more obtuse than it needs to be.
What problems is the product solving and how is that benefiting you?
Security Monitoring.


    Consumer Services

Real time monitoring using Sumo

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
The ability to monitor our services and in real time find out
What do you dislike about the product?
no HTML injection cant link other panels or boards from other tool to my sumo dash
What problems is the product solving and how is that benefiting you?
real time queue monitoring and event monitoring


    Consumer Electronics

Easy-to-use log management and analytics services tool

  • February 15, 2019
  • Review verified by G2

What do you like best about the product?
It is very easy to find the log data that I am looking for. And it is also very easy to create dashboard for monitoring and data analytics purposes.
What do you dislike about the product?
Some of the queries for older data takes quite long to return.
What problems is the product solving and how is that benefiting you?
Log management for many microservices. The benefit is to have one place to search for all the log information of all microservices.


    Banking

Great experience

  • February 15, 2019
  • Review verified by G2

What do you like best about the product?
An easy language to create querys really quick
What do you dislike about the product?
Small resulotion ln 13 inch screens really hard to see logs
What problems is the product solving and how is that benefiting you?
I am resolving bugs through logs