What do you like best about the product?

Customer facing portal can be branded.
Very easy to learn and use.
Ability to concurrently process files through de-batching and prioritization.
Custom connectors for API based source/sinks can be built.
Ability to execute native processes.
Event based triggering of processes.
The Australian based support is excellent.
Agents improve reach of the platform.
Easy to install on Windows or Linux, highly recommend running on windows which has advantages when connecting to MS databases and shares.
Load Balances job execution across nodes.
High Availability implementation is simple to implement.
Rich set of protocols supported.
Email task is one of the easiest I have used to be able to delivery rich well, crafted and professional email payloads.
Near seamless external RBAC integration for administration and user/service access through LDAP.

What do you dislike about the product?

Inflexible licensing.
Market Place is misleading as external suppliers cannot contribute and sell products.
Cannot be linked to a PAM for secret management.
APIs are limited in functional coverage, appearing to have little thought in their design.
Cannot be easily plugged into SCM/CICD platforms.
Agents are licensed separately.
Cloud Connectors are licensed separately.
Anonymous sharing needs to be more secure, e.g. leverage OTP.
SLA feature is too limited.
Throughput could be better but is still impressive.
Lack of OAuth support for Azure Blob Storage.
Lacks RBAC integration for SSO requiring significant click ops.

What problems is the product solving and how is that benefiting you?

GoAnywhere supports process automation, with internal and external parties/systems and assists in protecting file movements between disparate security zones.
We are able to move data with confidence knowing that our internal systems will be protected from Malicious actors.