What do you like best about the product?

Frees up internal time by outsourcing standard negotiations

Deep market insights and discount benchmarking

Responsive and knowledgeable support team

Workflow tools that make approvals and renewals easier

What do you dislike about the product?

Success depends heavily on strong internal vendor ownership — someone still needs to provide contract context and renewal needs

Workflows are still being developed. For example, you can't cancel some workflow steps once initiated and you have to ask your account manager to do these.

What problems is the product solving and how is that benefiting you?

Vertice has been a fantastic solution for helping us centralise, organise, and manage both our SaaS and non-SaaS contract spend. One of the biggest benefits is that they handle all standard vendor contracts on our behalf, freeing up our time to focus on the more strategic relationships internally.

The Vertice team are consistently helpful, proactive, and take a hands-on approach with our account. Their insight into vendor pricing and market benchmarks is invaluable — we’ve often benefited from better deals or been guided toward more cost-effective alternatives. Their “playbooks” and expert negotiation support have played a key role in securing favourable contract terms.

The platform itself includes great tools for managing workflows and renewal approvals, which brings structure and visibility to the whole process.