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A very useful service when it comes to reducing costs
What do you like best about the product?
It is not just an application or a service, there are people behind it to work directly with.
What do you dislike about the product?
The lower limit for being able to work with them. There are external services that are not within their scope due to their size.
What problems is the product solving and how is that benefiting you?
It helps us reduce the cost of the services we have contracted by negotiating on our behalf.
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Save time and money
What do you like best about the product?
You can delegate your procurement workload on them and focus on planification and strategy, specially if you are shortstaffed. The integration is easy enough provided you have everything they need available and located.
Their (your) support team (extended procurement team) is top notch and the CSM is always available and helpful.
Their (your) support team (extended procurement team) is top notch and the CSM is always available and helpful.
What do you dislike about the product?
Some integartions with IdP or AD need a bit of work.
I find missing some reporting or exporting tools.
I find missing some reporting or exporting tools.
What problems is the product solving and how is that benefiting you?
Since each SaaS provider has their own SLAs, discount periods, etc is way too complex if you are managing a high amount of softwares to be able to get the best deals when you have to renew or negotiate. Vertice gives you an expert team in almost everything, so you can be always ahead of the vendors in this cases. They can take the heavy footwork from you and you only have to give inputs on what are your requirements. Also, they can work they way you want, beign fully an extended procurement team (as we do) or just giving you theyir expertise and benchmarks.
SaaS spends made easy
What do you like best about the product?
- Super friendly and fast moving team
- Clear dashboards and navigation
- Very flexible on requirements
- Invested in making sure our spends are managed properly
- Easy to upload and manage our contracts, with timely reminders
- Dedicated purchasing manager + account manager
- Extremely quick and smooth onboarding and implementation
- Clear dashboards and navigation
- Very flexible on requirements
- Invested in making sure our spends are managed properly
- Easy to upload and manage our contracts, with timely reminders
- Dedicated purchasing manager + account manager
- Extremely quick and smooth onboarding and implementation
What do you dislike about the product?
- Nothing to dislike with Vertice so far.
What problems is the product solving and how is that benefiting you?
Vertice helps us solve several problems:
1. Keeping track of our spends and granting visibility to it to multiple stakeholders
2.Helping us with sourcing new softwares, either as replacements/alternatives, or as completely new softwares
3.Helps us manage our contracts through reminders from the system as well as a dedicated team
4.Helps us identify opportunities to save on a lot of costs and offers full support throughout the process
1. Keeping track of our spends and granting visibility to it to multiple stakeholders
2.Helping us with sourcing new softwares, either as replacements/alternatives, or as completely new softwares
3.Helps us manage our contracts through reminders from the system as well as a dedicated team
4.Helps us identify opportunities to save on a lot of costs and offers full support throughout the process
Negotiations with Vertice
What do you like best about the product?
The team is fantastic to work with. Easy to work with, great communicators, and efficient and getting the best possible outcome when it comes to contract negotiations. Ther Vertice platform is also helpful in understand the timing of renewals and staying well ahead of when renewels are to occur.
What do you dislike about the product?
Areas Vertice can improve would be to make the process from finalization of negotiated contract to final upload to their system more efficient. Maybe Vertice can be the middle man for the Vendor being negotiated and the customer (Twin), and they hold a Docusign account or something that then provides copies to both parties once signed and then automatically stores it into the Vertice platform. We deal with lots of version control challenges and cleaning up that process will reduce that admin time.
What problems is the product solving and how is that benefiting you?
Vertice is requiring our team to look at contract and budgeting to come up with better outcomes for negotiations. Vertice is also requiring our team to understand how renewals and contract underlying details can impact the timing of contracts. One of the latested benefits we are seeing is the cost savings overtime as we renewal SaaS contracts.
Great partner
What do you like best about the product?
Vertice is a great partner who help us manage our SaaS stack. Our Account Manager is great and keeps us up to date with upcoming renewals and new tech entering the market. Their platform is easy to use and they're always building new features to make contract management and procurement easier.
What do you dislike about the product?
N/A - There's nothing I'd highlight here.
What problems is the product solving and how is that benefiting you?
Managing SaaS spend is very time consuming and difficult to track. Vertice helps streamline our processes and keeps all useful information in one place. Their team supports with renewals and has a great understanding of the market.
Delivers real cost savings
What do you like best about the product?
Very easy to deal with, frequent communications and proactive
What do you dislike about the product?
Takes some time after onboarding and initial payment to realise the cost savings
What problems is the product solving and how is that benefiting you?
Vertice are providing a consolidated platform for tracking all our SaaS spend and contract renewals. They are also bringing their expertise in negotiating the best costs for our SaaS vendors
Vertice has been a welcomed partner in our procurement efforts.
What do you like best about the product?
Regular syncs
Timely followups
Benchmark data even if they are not actively engaging in negotiations.
It is like having additional headcount with years of experience without the overhead.
Timely followups
Benchmark data even if they are not actively engaging in negotiations.
It is like having additional headcount with years of experience without the overhead.
What do you dislike about the product?
There is not much I dislike at this point. I only wish we could consolidate fully to their platform utilizing workflows.
What problems is the product solving and how is that benefiting you?
Benchmark Data
Negotiation and orchestration
Negotiation and orchestration
One stop shop for SaaS procurement and management
What do you like best about the product?
Vertice eliminates the need to have an in-house procurement professional as well as having a centralized view of all SaaS contracts. This saves not only time in not having to negotiate with vendors, but also monetary savings with reduced yearly cost with our SaaS vendors and time spent in negotiating. Additionally, the dashboard is useful for pulling data on Vendor cost, contracts and end dates, meaning planning of SaaS from a service and cashflow perspective.
What do you dislike about the product?
At this point nothing I can think of, looking forward to seeing what additional features they can add going forward.
What problems is the product solving and how is that benefiting you?
Provision of SaaS procurement and management of these services from a procurement manager, cost negotiation and visibility point of view that enables the company to plan our subscription cost management to be optimized. Given SaaS is one of our largest cost drivers, this is a large value add to the company.
No contracts left behind
What do you like best about the product?
I really enjoy having the company's contracts hosted on one platform. This ensure that contract owners are aware of any upcoming renewals and finance has insight into company spend in different format than reports from the accounting software. It's phenomenal to have a dedicated manager to follow-up to ensure renewals are processed timely and negotiated to the benefit of the company. The platform is user-friendly and fairly intuitive.
What do you dislike about the product?
Our contract involves a threshold for Vertice intervention. In order to have a complete overview of our SaaS spend, contracts under the threshold are uploaded to the platform. Email reminders are sent multiple times to the contract owners regardless of the threshold. While this is helpful, our team is still learning what Vertice will negotiate. I wish the emails sent to contract owners would specify whether the contract can be "renew with Vertice" or just a friendly reminder of the contract upcoming renewal.
What problems is the product solving and how is that benefiting you?
Contracts were not located in a central database before Vertice. Our SaaS spend in particular was higher than necessary because other departments didn't know what tools were purchased. Having a central repository allows the company visibility into the tools they've purchased and not get caught in less-than-ideal contract because of an auto-renewal clause or because the contract owner has left the company.
New users of Vertice services and very impressed so far
What do you like best about the product?
Vertice can be as flexible as you need to help deliver an outcome. They can simply benchmark your contract against others in their portfolio, directly engage with the vendor to align with budget or project needs, or recommend solutions to a challenge that you have.
What do you dislike about the product?
They are no always able to benchmark SAAS solutions for specific industry products, but can still assist with the negotiations.
What problems is the product solving and how is that benefiting you?
Vertice is helping to benchmark or validate contract costs and helping us save money.
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