What do you like best about the product?

Sisense offers developers an intuitive interface. Building models (live and elastic) is easy and straightforward. Basic capabilities are easy to learn and adapt. There is a range of widgets to choose from. I'm personally a fan of Blox given its versatility.

As a service, the support we receive for issues and queries is always outstanding. Though some issues take longer to be resolved, we are kept up to date on the progress.

What do you dislike about the product?

We struggled integrating it with Slack. Some of the basic widget customisations need custom scripting (if it is a frequently requested feature/capability the team strives to add it in the upcoming product releases, which is good). Having to purchase addons from third-party vendors for basic features is not ideal.
Lacks the ability to search for a metric to identify which dashboard contains it unless the metric is explicitly mentioned in the dashboard name.

What problems is the product solving and how is that benefiting you?

Sisense helps our business stakeholders view topline metrics in a consolidated place. It also helps our analysts self serve (build your own dashboard). It serves as a solution for our business intelligence needs.