What do you like best about the product?

Cyara has multiple innovative products that completely transform the ability of a company to more quickly and effectively complete UAT, Regression Testing, and Automate validation and functionality of Carriers, Contact Centers, PBX systems, and Chat systems. Cyara is product agnostic and works with whatever you currently have. They are always innovating and looking forward to the future, and are absolutely the leader in this market. All of their staff, ranging from their support desk, to CSMs, to TAMs, all the way up to their executives truly care about their customers, and are passionate about their product.

What do you dislike about the product?

I do not feel that there are any things I dislike about the Cyara platform, it has been a fantastic tool that we use and rely on daily. It is robust and extremely effective.

What problems is the product solving and how is that benefiting you?

Cyara Pulse automatically validates functionality of core functions of our business including Carrier/ PSTN, and Contact Center functionality, and alerts us via email and SMS if there is a disruption to these services.