Support and commercial assistance
What do you like best about the product?
OpenVPN Access Server is very easy to use, the management and isolation of networks and sub-networks is really simplified. The connection in SAML really facilitates user connection and especially that of the administrator. The support is excellent, always a response in a very short time and very quick commercial follow-up.
What do you dislike about the product?
It would be interesting to have more autonomy over license management, being able to add or remove according to the client's needs without necessarily going through the sales representative each time. This remains a detail and perhaps an idea, but nothing serious in itself!
What problems is the product solving and how is that benefiting you?
The connection to company resources securely, securing user access using SAML via Microsoft or Google Authenticator, and the online documentation which is really very comprehensive.
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