What do you like best about the product?

Workato is a very easy to undestand tool. But has a lot of functionality. Great customer services (some times it takes a bit long but it's acceptable). As a developer I find the custom connectors very handy, because you can connect other tools into your workflow to make it a real orchestrator

What do you dislike about the product?

Sometimes the customer services takes a bit long. And a few features are not looked after which means that documentation is not up to date and or doesn't work a it first seemed.

What problems is the product solving and how is that benefiting you?

Workato consolidates and automates data workflows across multiple apps—such as CRMs, accounting software, and marketing platforms—so you don’t have to manage complex, manual integrations. By acting as a “bridge” between systems, it reduces repetitive data entry and time-consuming administrative tasks, freeing teams to focus on higher-impact work. The result is fewer errors, faster processes, and a more unified view of critical business information, making day-to-day operations smoother and more efficient.