What do you like best about the product?

Starburst’s query engine is very powerful. This allows me to do such complex queries on mutiply data sources without lifting a finger. This is a game changer for my work with my data analysis tasks. It is impressive that the software handles large datasets efficiently. For my work, I can process and analyze lots of data but will never get a lag. Furthermore, the user friendly interface of the website makes it easy for the user to navigate and use even if one is not so tech savvy. Top notch with regards to integration capabilities as well.

What do you dislike about the product?

Starburst can handle robustly, but for beginners, it is steep learning curve. On this matter, the documentation is very complete, but for new users it can be quite overwhelming. It is also a bit confusing in pricing structure as different tiers come with different access to the features. A standard price model would be really good. Finally, the customer service is too slow to respond. Sometimes I had to wait for a longer time than I was expecting to receive help.

What problems is the product solving and how is that benefiting you?

It was a difficult, time consuming and frustrating process to analyze large datasets before the advent of Starburst. To achieve this, I had to use a lot of tools and manual processes, that were slow and error prone. However, with Starburst, I can run complex queries and analyze data from other sources in the same place. It has made a huge difference to process my work. To give an example, before I used to export data from various sources and later, for analysis, I had to manually combine them.