What do you like best about the product?

Probably the biggest standout from Starburst is that it decreases our dependency on operator data retrieval. We no longer have to extract and put things together from separate locations because it is accessible in a structured format. It has substantially reduced redundant work and made sure that our team dedicates its time to meaningful analysis rather than an excess on data preparation. This has helped us structure our decision making a lot more and has made it more efficient.

What do you dislike about the product?

Starburst is powerful, but some advanced query functions are as complex as you would expect for something that involves moving notoriously complex data. Not all team memebrs are comfortable with some features sometimes which sometimes causes to hindrance as we wait for someone who is more experienced. The documentation could also be clearer, most especially when trying to identify a particular scenario. Because of this lack of clarity, some processes have been slower than they should be.

What problems is the product solving and how is that benefiting you?

Starburst has saved a huge amount of time that we used to spend performing data preparation. This means we’re duplexing our limited time concentrating more on applying insights rather than piecing together information from a number of sources. It has proved a great advantage when working on cross functional projects as everyone has the same copy of the information to be able to work on. It has allowed us to work better with less of the usual bottlenecks.