I've seen a few tools but Dynatrace is a keeper!
What do you like best about the product?
The technology stack they support and the insights you get out of them
What do you dislike about the product?
The fact that in quite some cases the documentation isn't up to date whih leads up to unessary support tickets.
What problems is the product solving and how is that benefiting you?
In general the MTTR is far lower then before. This helps us to keep incident cost lower then before. Furhtermore we use it troughout DTAP and try to identify issues as early as possible.
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