Support

Ways to get started with cloud

Start seeing the benefits cloud technology can deliver for your business, today. Find experts, services, and resources to help you take your next steps.

Seek support

Get the right level of guidance to meet your goals.

Access a global network of support

Speak to AWS Cloud experts in your region for prescriptive migration advice and guidance on implementing customized solutions.

Get expert advice

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Call on cloud experts with proven experience

Complete your time-bound projects faster by outsourcing specific tasks to pre-vetted third-party experts on-demand.

Submit a project request

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Get advice around the clock

Choose the right plan for peace of mind throughout your AWS journey. For production workloads, we recommend Business Support for 24x7 technical help.

Compare support plans

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Create and activate your AWS account

Ready to get started on AWS? Follow these simple steps for setting up an AWS account and environment so you can take advantage of a breadth and depth of AWS services.

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Sign up for an AWS account

To get going on AWS, just enter your email and account name and then create a password. Next up, add your contact and billing information. Don’t worry, you won’t get charged for usage below AWS Free Tier limits!

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Get started sign-up process UI step 2

Verify your account and select support plan

Confirming your identity is easy and can be done through SMS or voice call. You can then choose a support plan. We recommend starting with our free Basic Support option—you can always upgrade your support tier later.

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Secure your account with best practices

To complete the sign-in process, simply add users to your account and manage account access to enhance security. Once you’ve assigned permissions, you’re all set to start exploring AWS services!