How Relative Insight uses generative-AI to improve customer experience
일:
-
시간:
-
유형:
대면
발표자:
Phil Greenwood | Founder and CTO, Relative Insight, Ryan Tan | Startups SA, AWS
언어:
English
레벨:
100 - 기초, 200 - 중급
발표자
Learn how Relative Insight has revolutionized the fan experience for sports franchises using GenAI and HAQM Bedrock. By leveraging powerful data insights, we've helped teams identify the key signals that drive fan satisfaction and engagement, leading to significant improvements in fan loyalty and Net Promoter Scores (NPS). Our advanced language analysis has played a pivotal role in shaping fan interactions, ensuring teams are fostering a positive game day environment for everyone.