Introduction: Managing Customer Interactions
2 mins
Week 4: Managing customer interactions
Growth is great, but it shouldn’t come at the cost of customer experience. Discover how to expand your reach without losing that personal touch.
Course details
1
2
Customer Empathy
7 mins
3
Do You Have This Problem?
2 mins
4
Scaling Customer Interactions
13 mins
5
Capturing Customer Feedback
3 mins
6
Key Takeaways
2 mins
Related learning paths
Week 3: Authentication and customer management
Protecting your users’ trust is paramount. Join us as we unveil the complexities of authentication and customer data management, often hidden like the bulk of an iceberg. Learn why robust security is essential for building a thriving startup.
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Week 5: Building scalable distributed architecture
Ready to build a scalable architecture that can handle explosive growth? Let’s dive in. We’ll explore the foundational concepts that will transform your startup from a promising idea into a robust, scalable powerhouse.
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