Skip to main content

Getting Started with HAQM Connect

Deliver fast, personalized service with every customer interaction

Companies of all sizes and in all industries are migrating their contact centers to HAQM Connect to increase customer satisfaction, speed time to innovation, improve agent productivity, and lower costs. HAQM Connect provides you with all the resources to help you start providing better customer experiences today.

Why Deliver fast, personalized service with every customer interaction?

Companies of all sizes and in all industries are migrating their contact centers to HAQM Connect to increase customer satisfaction, speed time to innovation, improve agent productivity, and lower costs. HAQM Connect provides you with all the resources to help you start providing better customer experiences today.

Talk to an expert

Create a thoughtful contact center game plan

Whether your contact center is currently in the cloud or on-premises, AWS helps you deliver a plan to reduce your costs, improve your average handle time, and increase your agent productivity.

Assess your migration readiness

Companies that migrate their contact center to HAQM Connect see on average a 241% Return on Investment. AWS Professional Services can assess your migration readiness and outline a plan for your move to the cloud.

Evaluate your cost savings

With HAQM Connect you pay as you go, saving you up to 80% compared to traditional contact center solutions. If you are interested in how much you can save with HAQM Connect, contact our sales team to schedule your own assessment.

Request a cost assessement »

Best practices for migrating to HAQM Connect

Migrating your contact center to HAQM Connect is easy and cost-efficient. Watch our webinar to learn how with best practices from our experts. 

Watch the Webinar

Customer stories

DXC Technology is reinventing their CX technology while saving 40% on costs

With HAQM Connect, DXC Technology is improving customer experience with personalized interactions and using automation to cut costs by 30–40 percent. Now, DXC is creating transformation roadmaps for their own customers that will enable cost reduction and offer more value to their customers.

Missing alt text value

AWS IQ

If you have specific projects in mind, you can easily search and directly hire AWS IQ certified freelancers and consulting firms to accelerate innovation.

AWS IQ

If you have specific projects in mind, you can easily search and directly hire AWS IQ certified freelancers and consulting firms to accelerate innovation. Get started »Get started »Get started »Get started »Set up 10 agent HAQM Connect contact center with inbound and outbound call flows Geoff Groves 

Missing alt text value

Set up HAQM Connect appointment bot

Get started

CTI Integration for HAQM Connect

Get started

Set up HAQM Lex chatbot for HAQM Connect

Get started

Set up 10 agent HAQM Connect contact center with inbound and outbound call flows

Get started