AWS Messaging & Targeting Blog

I. Introduction AWS End User Messaging has made updates to how it handles SMS origination identities. These changes impact HAQM SNS (Simple Notification Service) and HAQM Pinpoint, which allow sending SMS messages. The updates aim to provide security, flexibility, and control over SMS messaging for AWS users. For companies and developers using AWS for sending […]

Global SMS messaging with consistent Sender ID branding requires configuring the same Sender ID across multiple countries, which is a time-consuming process for businesses operating internationally. In this post, we’ll show you how to automate the configuration of Sender IDs for countries that do not have registration requirements using the AWS End User Messaging v2 […]

Generative AI is revolutionizing how businesses interact with their customers through natural conversational interfaces. While organizations can implement AI assistants across various channels, phone calls remain a preferred method for many customers seeking support or information. We’ll demonstrate how to create a voice interface for your existing HAQM Bedrock generative AI assistant, enabling customers to […]

Email continues to be a critical communication channel for businesses, powering essential communications across time zones and locations. But as cyber threats grow more sophisticated, how can organizations protect their most vulnerable communication channel? With the increasing complexity of email-based security risks, businesses need robust solutions to safeguard their digital communications. Today, we’re excited to […]

Securing your business email is more critical than ever in today’s digital workplace. To help you protect your users and data in HAQM WorkMail (WorkMail), we regularly introduce security features that give organizations more control and protection for their business email. Thanks to the recently announced integration between WorkMail and AWS Identity and Access Management […]

Developers face numerous challenges when building telephony applications: managing unpredictable user responses, handling disconnections, processing incorrect inputs, and addressing errors. These challenges extend development cycles and create unstable applications that fail to meet user expectations. This blog demonstrates how HAQM Web Services (AWS) Step Functions, combined with HAQM Chime SDK Public Switched Telephone Network (PSTN) […]

Introduction Welcome to our comprehensive guide on using the AWS End User Messaging V2 APIs to obtain a Sender ID in countries that require registration. Sender ID registration is a crucial step for businesses looking to establish a trusted communication channel with their customers via SMS. In countries such as Jordan, the Philippines, Qatar, and […]

Obtaining and using SMS short codes in the United States requires a thorough understanding of the detailed application process and strict requirements set forth by mobile carriers. This comprehensive guide walks through the step-by-step procedure for registering a US SMS short code from AWS End User Messaging, which provides SMS capabilities to all AWS services. […]

HAQM Simple Email Service provides a secure email solution that scales with your business needs. Unfortunately, all email systems, including HAQM SES, remain the primary target for spammers and bad actors due to email’s widespread use and accessibility. While SES offers powerful features for application-based email sending, its SMTP credentials require careful management to prevent unauthorized […]

In today’s digital age, SMS messaging remains a crucial communication channel for businesses. One of the most effective ways to leverage SMS is through the use of short codes – those brief, memorable numbers that make it easy for customers to interact with your brand. This comprehensive guide will walk you through everything you need […]