Sold by: RozieAI
RozieAI's Experience Cloud enables organizations to design and implement next generation intelligent digital interactions and contact centre solutions powered by HAQM Connect.
Overview
Our mission is to enable seamless support experiences, engaging customers and service representatives, to optimize operations and nurture brand loyalty. RozieAI is an AWS partner that specializes in experience design and digital engagement, applying artificial intelligence and behavioural science principles to deliver a smarter, kinder future for customer experience.
Remember your customers over time Create a unified view of a customer, across each individual service interaction, from sales, loyalty rewards, to ongoing support - to nurture the long-term relationship.
Meet your customers on their terms Deliver proactive and seamless omni-channel support experiences, available on demand, to build brand loyalty.
Innovate to maximize ROI Apply voice recognition, artificial intelligence and automation principles across the call centre operations, to deliver improved engagement, experience, and efficiency.
Achieve competitive advantage Transform current contact centre operations to understand and serve shifting customer demands. Incorporate agile processes in service operations to enhance responsiveness.
Product Suite Includes: Rozie Virtual Concierge - Intelligent Self-service Engine Rozie CARE - A unified agent workspace Rozie Experience Studio - A no-code design platform Rozie Data Analytics - Reporting dashboard Rozie Developer Tools - Natural Language Understanding and developer services for AI applications
For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@rozie.ai , for a private offer.
Highlights
- Remember your customers over time across all channels.
- No-code platform to design once for all channels.
- AI driven interaction optimization
Details
Sold by
Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
RozieAI Contact Center | Contact centre deployment for up to 10 users with standard support. | $25,000.00 |
CARE Agent Dashboard | CARE Unified Agent Workspace for up to 50 users with standard support. | $10,000.00 |
RozieAI Experience Cloud | No code design platform and experience orchestrator | $100,000.00 |
RozieAI Notifications | Send SMS / E-mail for upto 100000 target audience per month | $20,000.00 |
RozieAI Concierge | Design, configure and orchestrate chat experience (25000 chat / month) | $25,000.00 |
RozieAI Illuminar | Scalable high accuracy knowledge discovery - Million queries / month | $45,000.00 |
Dimension | Cost/unit |
|---|---|
Overage | $1.00 |
Vendor refund policy
Refunds not provided.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
http://rozie.ai +1 833-999-3312
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.
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