Sold by: RozieAI
CARE is a smart unified workspace for call center agents offering real-time advisory and automation. CARE enhances the productivity of agents and enables organizations to deliver a consistent brand voice while lowering support costs
Overview
CARE is a smart unified workspace for call center agents offering real-time advisory and automation. CARE enhances the productivity of agents and enables organizations to deliver a consistent brand voice while lowering support costs.
CARE Foundation Package includes the following agent dashboard features:
- Full Feature Softphone
- Required reading panel (News, Advisories, etc)
- Caller profile
- Conversation transcripts
- Knowledge Discovery
- Agent Notes
- Quick links
Highlights
- A unified view of the customer profile, history, and conversational background enables the agent to build instant rapport
- Contact support@rozie.ai for product support, customization and additional pricing options
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
50,000 Connected Minutes | Includes 50,000 annual connected minutes subscription | $1,000.00 | |
100,000 Connected Mins | Includes 100,000 annual connected minutes subscription | $2,000.00 | |
500,000 Connected Mins | Includes 500,000 annual connected minutes subscription | $5,000.00 |
Vendor refund policy
Refunds not provided
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.
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