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    RingCentral

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    Sold by: RingCentral 
    RingCentral is the leading AI-powered cloud communications platform offering seamless phone, messaging, video, contact center, and virtual events solutions. Trusted by over 400,000 businesses worldwide, RingCentral enhances productivity and collaboration with reliable, secure, and easy-to-use tools. Elevate your business communications with RingCentral's innovative and comprehensive solutions.

    Overview

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    RingCentral is the premier AI-powered cloud communications platform that revolutionizes the way businesses connect and collaborate. Offering an all-in-one solution, RingCentral integrates phone, messaging, video, contact center, and virtual events capabilities to provide seamless communication experiences. Trusted by over 400,000 businesses worldwide, RingCentral ensures that your business communications are reliable, secure, and efficient.

    Key Features:

    • AI-Powered Cloud Communications: Experience the future of business communication with AI-driven tools that enhance efficiency and customer engagement.
    • Omni-channel Contact Center: With RingCX, connect with your customers across voice and over 20 digital touch points, ensuring a consistent and engaging customer experience.
    • Reliable and Secure: RingCentral offers a 99.999% uptime SLA, guaranteeing uninterrupted communications and top-tier security for your business operations.
    • Video Meetings and Virtual Events: Host smarter video meetings with AI-powered transcripts, summaries, and recordings. Manage comprehensive virtual, hybrid, and onsite events with ease.
    • Integration with Popular Tools: Seamlessly integrate with platforms to enhance your workflow and maintain smooth communication across all your business tools.

    Why Choose RingCentral?

    RingCentral is recognized as a leader in cloud communications, offering an easy-to-use, scalable solution that meets the needs of businesses of all sizes. With AI-powered innovations and a commitment to reliability, RingCentral is the trusted choice for enhancing productivity and fostering seamless, secure communications.

    Elevate your business communications with RingCentral's innovative and comprehensive solutions. Experience the future of cloud communications with AI-powered efficiency and reliability.

    Highlights

    • AI-Powered Cloud Communications: Enhance productivity with RingCentral's AI-driven phone, messaging, video, contact center, and virtual events solutions, designed for seamless business communication.
    • Reliable and Secure: Trusted by over 400,000 businesses worldwide, RingCentral offers a 99.999% uptime SLA, ensuring uninterrupted and secure communications.
    • Comprehensive Omnichannel Support: Connect with customers across voice and 20+ digital touchpoints with RingCX, our AI-first contact center solution that simplifies and enhances customer interactions.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Core
    Up to 1000 users with reliable core phone system
    $240,000.00
    Advanced
    Up to 1000 users with the supercharged phone system
    $300,000.00
    Ultra
    Up to 1000 users with powerful telephony, video, chat, SMS and fax
    $420,000.00

    Vendor refund policy

    No refunds

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    Legal

    Vendor terms and conditions

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.

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    Ratings and reviews

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    377 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Banking

    Decent, effective video system

    Reviewed on Mar 30, 2025
    Review provided by G2
    What do you like best about the product?
    It worked and was inexpensive. Worked when we had items scheduled. Not as popular, though.
    What do you dislike about the product?
    Clients were confused slightly about what Ring central was. Felt like they had to download the application to use it.
    What problems is the product solving and how is that benefiting you?
    We were able to chat and video chat during the call.
    Anthony M.

    Great service for sales prospecting.

    Reviewed on Mar 20, 2025
    Review provided by G2
    What do you like best about the product?
    Ring central is great as a calling platform for sales professionals. It allows you to take client calls from your cell or laptop from anywhere in the world, always with great audio quality. You're also able to keep track of prospects easily with the call noting and voicemail features. We also use it to communicate internally with team members in emergency scenarios.
    What do you dislike about the product?
    I haven't had any issues with it really. If I had to come up with something, I'd say the default ring tone is a little annoying and the fact that you have to hit 1 to connect every call, but I somewhat understand it from a preventing accidental calls to clients perspective.
    What problems is the product solving and how is that benefiting you?
    Keeping track of prospects via voicemail tracking and call noting features. Also has great viability for internal communication when we as team members need to quickly reach one another.
    Pallav S.

    Review for Ringcentral

    Reviewed on Feb 28, 2025
    Review provided by G2
    What do you like best about the product?
    Best video interface where I have not faced any technical issues
    What do you dislike about the product?
    in low internet the VOIP is very poor need to be improved
    What problems is the product solving and how is that benefiting you?
    Through Ring Central video call we can easily connect to people who are located in other country. There is no lag in it while using it.
    maggie M.

    easy to use

    Reviewed on Feb 18, 2025
    Review provided by G2
    What do you like best about the product?
    can colaborate with coworkers, and I can called their numbers directly.
    What do you dislike about the product?
    dialing numbers sometimes is misleading,
    What problems is the product solving and how is that benefiting you?
    having a phone into my phone i can use their own phone number.
    Rafael S.

    The Best App for tranning support

    Reviewed on Feb 17, 2025
    Review provided by G2
    What do you like best about the product?
    RingCentral Video is a reliable platform with solid features for both businesses and remote teams. It offers high quality video and audio, screen sharing, team messaging, productivity tools. The interface is intuitive, making it easy to schedule and join meetings.
    What do you dislike about the product?
    Calls sometimes lag, freeze, or drop even with a stable internet connection.
    What problems is the product solving and how is that benefiting you?
    Problems Solved by RingCentral Video
    Enables seamless remote meetings, reducing the need for in person gatherings.
    Combines video conferencing, messaging, and file sharing in one platform.
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