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RingCentral

RingCentral | 1

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External reviews

377 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Haleem S.

Ring Central

  • July 28, 2022
  • Review verified by G2

What do you like best about the product?
Communication through Ring Central is very easy and the best one.
What do you dislike about the product?
It is slow when we had a video conference.
What problems is the product solving and how is that benefiting you?
Nothing


    Financial Services

Solid Company

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use video and voice calls between members of our team.
What do you dislike about the product?
On very rare occasions we had some issues with our mics.
What problems is the product solving and how is that benefiting you?
It allowed easy communication between team members all over the world.


    Harish K.

Ringcentral video review

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
very good voice n video quality.
And i use it mostly in mobile and its interface works perfect
What do you dislike about the product?
the mute button manytimes dont work..
its not working when i connect in vpn, even i bypass firewall
What problems is the product solving and how is that benefiting you?
people from overall geographics can connect..so it helps us to get our meetings go smoothly


    Mubeen M.

Ring Central keeps business communications straightforward.

  • July 05, 2022
  • Review provided by G2

What do you like best about the product?
You can easily get started straight away thanks to Ring Central's user-friendly style. Before the phone system was operational, the entire process took between 30 and 40 minutes.
What do you dislike about the product?
I can use Ring Central to answer calls from my PC, mobile device, or place of employment, but occasionally I experience issues with notifications. There are times when I don't get a call or message notification.
What problems is the product solving and how is that benefiting you?
Throughout the company communication We decided on another option that pulled a bait-and-switch on us at the last minute when it was time to renew our licences. We decided to take a chance on RingCentral, and before our licence with their predecessor had run out, they had us set up, trained, and using their system.


    Luis T.

The best video conference software tin my opinion!

  • July 04, 2022
  • Review provided by G2

What do you like best about the product?
I love all the features available that are compatible with most OS, as well as you get unlimited time for meetings. Is user-friendly in my experience and was the first software I utilized.
What do you dislike about the product?
I utilized RC for 2 years and have gotten the opportunity to use other video conference channels like Google Meets, Zoom, and Video conference, and haven't liked any other software better than RC.
What problems is the product solving and how is that benefiting you?
That is very reliable and has great connectivity compared to other video software, fewer interruptions, and is easier to provide the main point of the meeting, making you time more effective and productive.
Recommendations to others considering the product:
If you want to have a close relationship and control of your remote team I highly recommend this app of Ring Central to be able to do that in a very effective way.


    Gaurav B.

Great tool for collaboration

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
- Chat features are awesome
- streamline communication using groups
- Audio/Video call
- CTI integration with Salesforce
- Customer service is good
- Mobile application is great to use
- FIle sharing feature
What do you dislike about the product?
It should have integration with more software solutions.
Offline calls made out of RC should be logged as well.
What problems is the product solving and how is that benefiting you?
- Collaboration across different teams
- Meetings
- Pay as per usage
- CTI dialer app for Sales/service team to call customers


    Michelle G.

RingCentral Video

  • June 29, 2022
  • Review verified by G2

What do you like best about the product?
RingCentral chat is great for quick questions and catch ups with teammates
What do you dislike about the product?
Consistent connectivity issues across our team
What problems is the product solving and how is that benefiting you?
RingCentral has given us the opportunity to use chat


    Human Resources

Briefly used for video conferencing.

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
Good for video conferencing. Ability to file
and screen share. Makes collaborating with your team easier while working remote.
What do you dislike about the product?
Occasional dropped call or poor quality.
What problems is the product solving and how is that benefiting you?
Helps making collaboration with remote teams easier.
Recommendations to others considering the product:
None


    Eshan V.

Review for Team Chat app Ring Central

  • June 28, 2022
  • Review verified by G2

What do you like best about the product?
The best thing about Ring Central Video is that it can be used in an organization to connect with people and colleagues on a regular and daily basis.
It has many features in it like Audio and Video call, Messaging, Creating groups with multiple people and messaging there.
Also, it has features like Quote, delete, bookmark and edit the chats.
Also, it shows the status of the individual like Do not disturb, Available and Invisible which helps in getting the info of the person when the person is available and when he is not available.
You can use this to chat with your colleagues every day.
Also, the best part is it is also available as a phone app.
What do you dislike about the product?
Sometimes while generating instant meetings or picking up video calls it takes a lot of time which can be improved, apart from this there is nothing to dislike about Ring Central Video.
What problems is the product solving and how is that benefiting you?
Ring Central has many benefits as it allows you to start an instant meeting where you can enable your video, record your sessions, do chatting and also screen share option is available, all these features make it more of use.
Also, it has features like Quote, delete, bookmark and edit the chats.
You can also tag people in the chat so that a particular person can pay attention to things.
Also, Direct chats and Team chats are separated by two different columns named direct message and team message which makes it see to go to the particular chat whenever needed.
Also, Ring Central allows to close the chat whenever needed and to open the chat whenever needed.
Also, it provides you with the feature to add favorites, where you can add any person's chats to your favorite if you want to.
In all, it has all the features and provides all the features that a team chat application should give.


    Esha V.

Ring Central Review

  • June 27, 2022
  • Review verified by G2

What do you like best about the product?
RingCentral Video allows you many features such as Messaging, creating groups and texting, video calling, audio calling and starting instant meetings with video calls where you can record the meeting also screen share feature is given there.
What do you dislike about the product?
the only thing I don't like about RIng central video is that it does not show status correctly sometimes, and also only three status are available there i.e. available, do not disturb and invisible; it can add more status such as Busy etc.
Apart from this everything is best here.
What problems is the product solving and how is that benefiting you?
RingCentral Video allows you many features such as Messaging, creating groups and texting, and video and audio calling which helps to connect people within an organization.
Also, it provides feature like Bookmark which helps you to bookmark the important things you may need later on.
It has also me conversation where you can note down the important thing that you may require later on and this chat is with you as the name says me conversation.