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Easy to use and Reliable
What do you like best about the product?
Great tool for video conferencing. I love the quick meeting startup, meeting recording, and editing features, integration with Google Calendar.
What do you dislike about the product?
N/A This tool works great all the time never had any issues.
What problems is the product solving and how is that benefiting you?
It's a great time to have this tool to keep close connecting with my clients if I'm not able to travel. great benefits like HD quality video and audio. screen sharing, team messaging,
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Convenient for connecting with clients!
What do you like best about the product?
We are able to mask our personal cell phone numbers as our main office line when making calls or texts, and conduct video meetings.
What do you dislike about the product?
Only the admin account can make certain changes to each account that the individual account should have access to.
What problems is the product solving and how is that benefiting you?
Keeping cell phone numbers private from clients, but allowing them access to call or text when they need to, connecting with clients who prefer face to face interactions.
Easy to use but prefer zoom
What do you like best about the product?
I like that its all tied into one platform with ring central calling
What do you dislike about the product?
I dislike that it has less features that zoom and sometimes is hard for people to join in
What problems is the product solving and how is that benefiting you?
Its easy to use from your phone when remote and calling in
Overall, good product
What do you like best about the product?
Reliable when there is a good internet connection
What do you dislike about the product?
integration with Outlook is not as good as the previous generation plug in
What problems is the product solving and how is that benefiting you?
Remote-work conferencing. offsite visits and meetings with customers.
Love this for conference/meeting calls.
What do you like best about the product?
Works great keeps everyone connected and it's easy to schedule.
What do you dislike about the product?
Sometimes it freezes, and you have to disconnect and recall in to get it unfrozen.
What problems is the product solving and how is that benefiting you?
I like it better than teams, and zoom is hard to schedule.
My experience was good, but nothing extra stood out to me.
What do you like best about the product?
Their customer support is great. The wait time was fast and they were very polite and knowledgeable.
What do you dislike about the product?
My audio will randomly start getting quieter and quieter when I'm talking to people. I have seen this happen with other people I talk to as well.
What problems is the product solving and how is that benefiting you?
It's been great when working with a team. It's easy to use and easy to learn the functions.
Recommendations to others considering the product:
Most of the time it works great and I have no issues. The customer support team is great and friendly.
ringcentral review
What do you like best about the product?
i love how convenient ring central is. Ringcentral allows me to share my screen when I need assistance with software.
What do you dislike about the product?
There is nothing I dislike. It is fast and convenient. The vendor just sends me the meeting id, and I am able to connect with them.
What problems is the product solving and how is that benefiting you?
Ring Central is great, and I am solving the issue of remote connection. Additionally, it allows me to share my screen.
Recommendations to others considering the product:
i highly suggest ring central. This is especially useful for healthcare support. For example, everytime, I have a software issue, ring central allows me to connect with customer support and show them exactly what issues I have.
Easy to use but lots of issues
What do you like best about the product?
Ring Central's platform looks exactly like Zoom, so if you typically use the Zoom platform, you'll find the ease of use with the video in Ring Central. They also have an easy app to utilize for the program on phones as well as desktops! There are breakout room features, chat features, and screen share features that help make meetings unique in nature for less cost than using Zoom.
What do you dislike about the product?
There are often glitches in the program, where it turns voices into sounding robotic, doesn't allow a screen share, or kicks participants off. These problems are challenging when presenting to a group.
What problems is the product solving and how is that benefiting you?
RingCentral has allowed me to host virtual meetings with people anywhere, since it is able to be utilized on computers and smart phones. Teams are able to meet together for planning purposes, presentations, and sales pitches.
Recommendations to others considering the product:
Prepare for glitches but overall it gets the job done!
Convenient and Easy to use
What do you like best about the product?
It shares many similarities with other applications of the video calling variety. It is easy to download, install, and use regularly. It is easy to send an invitation and join meetings with others.
What do you dislike about the product?
The one thing I dislike is the lack of integration with other applications. It cannot, as far as I am aware, be integrated into outlook to allow calendar meeting creation for regularly planned meetings.
What problems is the product solving and how is that benefiting you?
It is a meeting solution I use personally and does everything I need it to do. I don't have to mess with settings, and joining meetings is smooth.
Recommendations to others considering the product:
It is an excellent alternative for users who do not need the integration features. If it had some of that, I would highly recommend it over other apps like zoom.
Company Communications using RingCentral
What do you like best about the product?
There are several productive features that RingCentral offers. One of the best features is being able to use app on your mobile device for audio and video calls and then transfer the call to your desktop app once in your in a stationary position.
What do you dislike about the product?
Administration privileges seem to be a bit restrictive thus making IT admins a bit more dependent on RingCentral support.
What problems is the product solving and how is that benefiting you?
Communication needs for internal and external contact are being fulfilled through RC Video. Being able to search for a co-worker in a large environment through typing their name or extension is a huge help. It offers IVR, call queue groups, and instant messaging.
Recommendations to others considering the product:
RingCentral is a great VOIP system in most ways. They have great features and are currently updating what they offer. They have a forum where you can recommend ideas to suit your company's needs.
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