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Glip is an effective solution.
What do you like best about the product?
It is functional and intuitive, I love using Glip because it facilitates communication within the department. It has a variety of features that enable sharing from reports, calendar reminders and create and manage tasks. Although it lacks some features, it makes up for its ability to integrate with various third-party applications such as Google Drive or Asana.
What do you dislike about the product?
Nothing, so far have used Glip smoothly.
What problems is the product solving and how is that benefiting you?
It is efficient and practical. It is an effective way to encourage and maintain communication in the department. Provides a single channel to expedite project management, overall I think a very useful and simple application.
Recommendations to others considering the product:
It works for teams and departments. It makes team collaboration easy and fast.
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Confusing and Overwhelming
What do you like best about the product?
I like that it allows my colleagues and I to communicate with each other. I also appreciate that it's a secure forum.
What do you dislike about the product?
The app is very overwhelming. I feel like it is a lot of organized chaos and that it's hard to filter through messages effectively. It feels like facebook but for work and without photos. Just lots and lots of texts for a huge group that I can't get out of.
What problems is the product solving and how is that benefiting you?
I don't feel like there are a ton of benefits. I've stopped using it all together because it was overwhelming - due to the multiple platforms i'd communicate with my clients on. It just felt like "too much."
Recommendations to others considering the product:
N/A
It's mostly fine, but feels clunky and outdated.
What do you like best about the product?
We never have issues with it. Creating groups is simple.
What do you dislike about the product?
It looks and feels old. The mobile app is frustrating unless you happen to already be in the area of the app that you want to use. I hate of how link previews and shared docs are handled - it makes conversations feel cluttered.
What problems is the product solving and how is that benefiting you?
It makes team communication easy, but there are better alternatives.
Recommendations to others considering the product:
Be picky. Don't settle for Glip just because you're using a RingCentral service.
The best. Doesn't even compare
What do you like best about the product?
I LOVE the way discussions and tasks are mixed. You can have a discussion about a task, a task in a discussion. An image on which you can start a discussion (extremely efficient for discussions about UI).
It's also very easy to invite customers or contractors to a specific channel. Love-this-tool.
It's also very easy to invite customers or contractors to a specific channel. Love-this-tool.
What do you dislike about the product?
I'd like to be able to open several windows or at least have two browsers on different windows.
The task module should be upgraded a bit for it becomes tricky when you have hundreds of channels.
The task module should be upgraded a bit for it becomes tricky when you have hundreds of channels.
What problems is the product solving and how is that benefiting you?
Not only is Glip our communication tool, but it's also a very good task manager, and a very efficient platform to discuss interface issues. Or report an issue using screenshots.
Recommendations to others considering the product:
Jump in. Never regret.
Great communication application
What do you like best about the product?
how to easy it is to call someone. Getting messages in my email if I am not connected to Glip
What do you dislike about the product?
Video calls take long time to initiate. It takes at least 2-3 minutes if wait time before two parties are connected.
If you delete the message, it is still delivered via email to the sender
If you delete the message, it is still delivered via email to the sender
What problems is the product solving and how is that benefiting you?
Connecting with colleagues all over the world
Professional
What do you like best about the product?
I like that Glip keeps all my conversations located in one app, as opposed to group texts.
What do you dislike about the product?
On my laptop I seem to lose group conversations, but with the app on my phone I have every conversation unless I deleted it.
What problems is the product solving and how is that benefiting you?
Team collaboration and team communication.
Great messaging system if you use Ring Central
What do you like best about the product?
Similar to slack in that you can post files and they live there forever, create groups, and message one-off. I like the desktop notifications as well.
What do you dislike about the product?
They only have two colors for different statuses ... they got rid of yellow for away so now grey shows people as either offline or away which can be confusing. Green shows people online.
What problems is the product solving and how is that benefiting you?
Inter-office communication has improved!
Glip: excellent team communication and project management software
What do you like best about the product?
It's free! And great for staying on top of projects, especially when you don't have daily face-to-face time with your team.
What do you dislike about the product?
Unfortunately, Glip does not currently offer the feature for customizing how many days a week/month/year an event can repeat. The options are pretty basic in regards to repeating events
What problems is the product solving and how is that benefiting you?
Team communications, and personal assistant. One great thing about Glip is that it sends a daily email every morning letting you know what your scheduled tasks are.
Recommendations to others considering the product:
If you are searching for a free solution for the organizing, planning, and communicating needs of your team, Glip might be the solution!
Helpful to Have Team Chat Integrated with Phone
What do you like best about the product?
Having a chat system that I can use with the rest of my customer support team that integrates with our phone system is very helpful to my job. When we have a lot of calls coming in, it's important that the team be able to communicate quickly and easily (including sharing links, files, and screenshots) and transfer calls seamlessly when necessary.
What do you dislike about the product?
There seem to be some glitches that cause Glip to stop working somewhat regularly, or at least more often than I would expect. It would also be helpful if there were integrations with Salesforce to help streamline customer support even more.
What problems is the product solving and how is that benefiting you?
Our customer support team uses Glip to communicate among the support team and the wider company so that we can move quickly and efficiently to handle customer needs. Especially when the phone is ringing non-stop, we need to be able to share information on cases so that we're providing appropriate follow up and not letting anything fall through the cracks. Being able to share files and screenshots saves time since we don't have to send separate emails.
Recommendations to others considering the product:
If you are in a role that involves a lot of time of the telephone like customer support, Glip is a great way of communicating with your team because it can integrate with the phone system. If you don't spend much time on the phone, other chat systems like Slack might be better suited to you.
RC Glip
What do you like best about the product?
Great for internal communications. Allows you to add third-party individuals for short terms.
What do you dislike about the product?
unable to connect deskphones to the app.
What problems is the product solving and how is that benefiting you?
internal communications are easier and information is passed along faster
Recommendations to others considering the product:
Just be aware that there is an update pending for it to be compatible with desktop phones... eventually
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