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RingCentral

RingCentral | 1

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External reviews

377 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Glip

  • January 23, 2018
  • Review verified by G2

What do you like best about the product?
Glip allows you to communicate easily with members of your team whether they are in the office or working remotely. It allows you to share files making discussions easier, and add in Gifs for humor. You can easily create groups to communicate with a number of people.
What do you dislike about the product?
Adding new conversations can be a bit confusing on Glip. Also,the dashboard feature is a bit confusing. Setting up Glip so that notifications do not appear in the corner when you are offline was also a bit challenging.
What problems is the product solving and how is that benefiting you?
We are able to speak with all team members in and out of the office. The app also makes it easy for people who are traveling to keep up. We did not have an internal mode of communicating besides email and this has solved that problem.
Recommendations to others considering the product:
I would recommend downloading the desktop app. This makes it much easier to keep up with conversations and receive notifications during the day.


    Mechanical or Industrial Engineering

Glip

  • January 12, 2018
  • Review provided by G2

What do you like best about the product?
Glip is a easy way to communicate with other. I use it mostly for communication with the team office and any offices that are located elsewhere. Its really nice way to communicate easily with your team in a efficient way.
What do you dislike about the product?
Too be honest, nothing I dislike about Glip, its easy to use, you can make groupchats, use memes, and much more.
What problems is the product solving and how is that benefiting you?
I had a project that was assigned to me, and the other discipline that was working on it was in Chicago, so instead of calling each other every hour or two, we used Glip every time we needed to clear up anything.
Recommendations to others considering the product:
Have a lot of employees in the office? this software will make a nice transition to communicate with each other.


    Anderson P.

Nice tool to communicate

  • January 11, 2018
  • Review verified by G2

What do you like best about the product?
We started using this tool with one of our customers and it has been very good. We have everything we need and the option to created reminders, bot and integrations are perfect
What do you dislike about the product?
Cellphone app does not work very good, it keeps freezing.
What problems is the product solving and how is that benefiting you?
Internal / external communications


    Management Consulting

Excellent Team Collaboration Platform!

  • January 09, 2018
  • Review verified by G2

What do you like best about the product?
I love the features available on this app. I use it for all of my projects so all team members can communicate in real time quickly and effectively.
What do you dislike about the product?
The only thing I don’t care for is that the initial team room defaults to add every team member you’ve invited to the app. And since sometimes we add clients to Team rooms we don’t want them to have access to all employees. So I title that team room as DO NOT USE, so no one uses it to communicate.
What problems is the product solving and how is that benefiting you?
Organization of projects. Real time communication with other team members and effective task assignment and tracking.


    Staffing and Recruiting

Suitable Slack alternative

  • January 08, 2018
  • Review verified by G2

What do you like best about the product?
Messaging is quick; GIF search functionality is fun but does create some lag; Attaching files via chat is easy and quick
What do you dislike about the product?
Productivity tools are a bit awkward and difficult to utilize efficiently
What problems is the product solving and how is that benefiting you?
We use Glip to keep emails between internal employees down so that their email inboxes are used mostly to communicate with customers, prospect, and vendors. The notifications Glip uses are also helpful when needing to share important information quickly since employees see it right away.


    Joseph N.

Fantastic collaboration tool

  • January 04, 2018
  • Review verified by G2

What do you like best about the product?
the "shelf" of important documents and links is a fantastic repository of shared files etc - and combine that w/ file markup features and it makes teamwork a snap
What do you dislike about the product?
better calendaring capabilities and ease of scheduling meetings from a glip room - needs project planning/tracking capabilities - assignment of tasks, as well
What problems is the product solving and how is that benefiting you?
eradicates inter-office email - so efficient - great for impromptu meetings too
Recommendations to others considering the product:
great choice for inter-team communication


    Go Win R.

Glip as a solution for internal communication

  • January 03, 2018
  • Review verified by G2

What do you like best about the product?
The fact that it is free along with the subscription and it really helps in communicating with colleague without having open any external platform for communication
What do you dislike about the product?
Nothing that really there is apart from an incident where in I saw one of the ringcentral team member added to my chat option without my knowledge
What problems is the product solving and how is that benefiting you?
Enabling team communication in realtime within the office so that data remains inside.


    Consumer Goods

A decent communication app

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
The best feature Glip has, as juvenile as it sounds, is the Giphy integration. Instead of randomizing a gif, it pre-populates a preview of a handful for you to select. Glip has desktop and mobile apps, which is great for keeping in touch with your co-workers.
What do you dislike about the product?
Whenever you post a video to chat, it forces people to download the video instead of viewing it in the pane like Slack. There's no option to right click on things in the UI. Usually, if you want to toggle settings, you need to click on a cog icon. There are really small tweaks that Glip needs to make to get on par with the communication giant. Slack is currently smoother overall, and supports more integrations.
What problems is the product solving and how is that benefiting you?
Our team was formerly on Slack, which met all of our needs. However, there was a move to Glip as it was included free with services we already used (RingCentral). It's also compatible with single sign-on, I believe, which is better than a multitude of passwords for different services.
Recommendations to others considering the product:
Glip isn't content with their current iteration. They have reached out and agreed with some criticism our team told them. They look to be improving their system ongoing.


    Photography

Great for Marketing

  • November 17, 2017
  • Review provided by G2

What do you like best about the product?
It was great to help schedule tasks and projects while also being able to communicate with the team. Often times we needed to ask each other feedback and get approvals which Glip helped us do
What do you dislike about the product?
Sometimes it would just stall and not correctly upload. For this reason, it could make it hard to use at times.
What problems is the product solving and how is that benefiting you?
It allowed us to stay on task, get approvals, and get feedback.


    Marketing and Advertising

Great Chat feature for an Organization

  • November 14, 2017
  • Review verified by G2

What do you like best about the product?
My favorite thing about Glip is that you can easily split up teams and individuals. This makes it much easier to send messages to an entire team as opposed to creating a group chat and verifying that each person is attached.
What do you dislike about the product?
I wish that there was an option for the Gif feature to be turned on and off for each individual team. The Gif function can become very distracting.
What problems is the product solving and how is that benefiting you?
The chat features are all really easy to use and have helped increased chat response time. Glip can even sync up with a lot of different products such as Google Calendar which helps to better manage your day.
Recommendations to others considering the product:
I've tried various chat platforms such as Hangouts, Discord, and Slack. I would certainly recommend giving Glip a try, especially if it's going to be used in a company setting.