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RingCentral

RingCentral | 1

Reviews from AWS Marketplace

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External reviews

377 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lina P.

Better than Zoom

  • March 16, 2023
  • Review verified by G2

What do you like best about the product?
It's clarity and when you share your screen you can see everything very well, speech and talking is well received on every end.
What do you dislike about the product?
Sometimes my guests have trouble logging in
What problems is the product solving and how is that benefiting you?
I think the connectivity issues and it's benefiting me because I get more deliverability


    Sumita L.

Best Video call application ever

  • March 13, 2023
  • Review verified by G2

What do you like best about the product?
The user interface is very clean and easy to figure out.
What do you dislike about the product?
The phone application can be smoother and efficient.
What problems is the product solving and how is that benefiting you?
RingCentral helps me connect to all my clients worldwide easily and without disconnections and troubles.


    Tim K.

RingCentral Video Review

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
RingCentral Video was fully capable of providing an online meeting room for work users. The breakout room functionality was particularly useful and were the chat and screenshare features.
What do you dislike about the product?
One thing about RingCentral Video that could use some upgrading was that when breakout groups came back to the full group setting, RCV would inconsistently return users to the full group. Sometimes before the time was up, sometimes when it was planned, and sometimes users were kicked from the meeting and needed to rejoin.
What problems is the product solving and how is that benefiting you?
RingCentral Video allowed our team, which has now gone to a fully remote-work setting, to continue to meet and discuss "in-person". This increases efficiency over group chat or email style communications when all parties are remote.


    Vikas T.

True friend of Corporate Meetings.

  • February 21, 2023
  • Review verified by G2

What do you like best about the product?
Ring central has very good means HD picture quality. We can do Screen sharing as well. So many exciting features are there.
What do you dislike about the product?
1. Add polling functionality.
2. Add break-out rooms.
3. Call recording data is limited to past six months only.
What problems is the product solving and how is that benefiting you?
The main benefits is that it gives me the ability to share my screen and take control of the screen. The video and audio quality have always been good.


    Manuel C.

Easy to use and good audio quality

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
It is easy to make video calls to our customers and co-workers from the cellphone app or desktop with good audio quality and video. Besides, I like that it is not very colorful.
What do you dislike about the product?
I don't like how simple the interface is. They should use round corners and thicker lines to divide the tabs from menus and other sections to make it easier to identify them
What problems is the product solving and how is that benefiting you?
Making video calls to our customers and co-workers from the cellphone app or computer desktop makes us more productive and efficient in the daily services we provide.


    Wayne R.

Feel like Zoom

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use: The platform has a user-friendly interface that makes it easy for even first-time users to navigate.

High-quality video and audio: The platform offers high-definition video and audio quality that ensures clear and uninterrupted communication during meetings.

Screen sharing: With RingCentral Video, users can share their screens during meetings, making it easier to collaborate on projects and presentations
What do you dislike about the product?
Cost: The paid plans for RingCentral Video can be quite expensive, especially for small businesses or individuals.

Reliance on third-party apps: While RingCentral Video integrates well with other RingCentral apps, it may require the use of third-party apps for some functions, such as recording meetings or sharing files.
What problems is the product solving and how is that benefiting you?
Limited free plan: While RingCentral Video offers a free plan, it is quite limited in terms of the number of participants and features available. To access more advanced features and host larger meetings, you'll need to upgrade to a paid plan.

Complexity for some users: While RingCentral Video is generally considered user-friendly, some users may find it too complex, especially if they are not familiar with video conferencing software


    Karl C.

Centralize Concept and Integrated Platform

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Ring central video is very useful in meeting especially on its various features that provide clear video conferencing, clear audio, provides options for screen sharing.
What do you dislike about the product?
Knowing the fact that video conferencing uses more bandwidth usage, it requires a strong internet connection. It would be great to have an option for Ring Central Lite, which will have a lesser interface and bandwidth usage.
What problems is the product solving and how is that benefiting you?
For urgent inquiries for the team, asking for assistance, updating the team, and sending updates for solutions Ring central is timely and relevant for those matters, which allows the team to answer in various perspectives.


    Sam S.

RingCentral functions similar to Zoom with additional features

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Ability to take and make calls directly from my computer
What do you dislike about the product?
Not ideal for group video conference calls
What problems is the product solving and how is that benefiting you?
Centralized video and phone conference caller, used by multiple connected companies


    Tamesha H.

One stop for all needs

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use and usually good quality videos
What do you dislike about the product?
Loading the app can take some time. There are also times when the video doesn't record
What problems is the product solving and how is that benefiting you?
Can interview remotely and contact candidates easily. Efficient process


    Jody S.

RingCentral

  • February 14, 2023
  • Review verified by G2

What do you like best about the product?
This product is adequate for everyday use. I am able to make and receive calls without issue.
What do you dislike about the product?
The software does provide a list of all calls made and received with is very nice, although I haven't found a way to delete calls as of yet.
What problems is the product solving and how is that benefiting you?
Connect with collegues.