Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Kore.ai good full suite for enterprises
What do you like best about the product?
Such an impressive ready-to-use assistant suite for various use cases further enhances its versatility and utility over different domains. For IT-related tasks, it supports ServiceNow perfectly, thus offering out-of-the-box solutions that really speed up the whole operation. In human resources, it has the HR Assist features tailored to the application specifically for HR-related inquiries and processes as well as efficiently handle matters regarding personnel.
The platform is great at customer service capabilities, offering an all-inclusive Call Center as a Service (CCaaS). It is an excellent example of its ability to customize and integrate all these specialized bots into one universal bot. All these combinations mean customers no longer need to use multiple services for their diverse needs.
The platform is great at customer service capabilities, offering an all-inclusive Call Center as a Service (CCaaS). It is an excellent example of its ability to customize and integrate all these specialized bots into one universal bot. All these combinations mean customers no longer need to use multiple services for their diverse needs.
What do you dislike about the product?
The traditional NLU systems are good to a point and might not work when dealing with tremendous variability in the user inputs on structures, among other complexities. LLMs have higher understanding abilities to make sense of such variation. It will be revolutionary if Kore.ai can implement a zero-shot learning approach. This would enable the bot to service unknown inputs by prompting clarification questions, hence enhancing its ability to serve the requests of users. there is a great demand for easier-to-use alternatives in customizing the Kore.ai bot interface. Although it does provide customization options through the Kore.ai SDK, most customers are left quite dissatisfied by the same. Ensuring that customization is easy to use from the portal would greatly enhance not just the user satisfaction but also the accessibility
What problems is the product solving and how is that benefiting you?
We are focusing on digital empolyee experience. we have solve most of the problem in bot itself. Employee don't want to go to anywhere, all the pain points which employee faces in workplace can be noted and provide as a solution in kore.ai bot.
- Leave a Comment |
- Mark review as helpful
Exploring the future for businesses
What do you like best about the product?
The motive of the product that benefits both the sides, to run the businesses smoothly and the users to have a user friendly conversations
What do you dislike about the product?
The documentation to make it easier enough for the developers to search for the required things, and make the information icon for few important things which would be useful for amateur developers to start with
What problems is the product solving and how is that benefiting you?
To understand the users request, and analyze them and improve the businesses based on the user's requests.
“Koreai: Your Gateway to Lifelong Learning”
What do you like best about the product?
1) User-Friendly Interface: A clean, intuitive design that makes navigation easy and learning enjoyable.
2) Personalized Learning Paths: Customizable courses and recommendations based on individual progress and interests.
3) Interactive Content: Engaging videos, quizzes, and interactive modules that make
2) Personalized Learning Paths: Customizable courses and recommendations based on individual progress and interests.
3) Interactive Content: Engaging videos, quizzes, and interactive modules that make
What do you dislike about the product?
Nothing to dislike about the Kore.AI, It is just amazing.
What problems is the product solving and how is that benefiting you?
The platform offers tools that enable users to build and deploy conversational AI solutions without needing extensive programming knowledge. This democratizes AI development, making it accessible to a broader range of users.
Best overall Platform for AI assistants so far
What do you like best about the product?
Kore.ai has good interface and provide detailed yet simple view of processes and current bot state.
What do you dislike about the product?
found it bit complicated for the multiple AI tools usage and integration from 11th version.
What problems is the product solving and how is that benefiting you?
Developing virtual assistants for improving the customer experience and reduce manual resources for all time availibility.
Easy Way to create chatbots
What do you like best about the product?
We can create easy chatbots using this and it is secure
What do you dislike about the product?
Navigation between sections could be improved for a smoother user experience.
What problems is the product solving and how is that benefiting you?
By reducing the need for a large support team and automating processes
Kore AI: Enabling Seamless Virtual Assistants for Businesses
What do you like best about the product?
I appreciate the platform's simplicity in building chatbots and the user-friendly experience it offers with its wide range of available features.Furthermore, I find it convenient to use the deployed chatbots and appreciate the platform's ability to easily identify and rectify errors, allowing for seamless rebuilding if needed.
What do you dislike about the product?
Occasionally, integrating with certain platforms like Teams may pose challenges in terms of compatibility and ease of integration.
What problems is the product solving and how is that benefiting you?
A chat bot created using Kore AI can assist in problem-solving tasks such as summarization. Once the chat bot is developed, it can be deployed in various environments, effectively reducing the need for manual work.
Transformative Experience of Learning with Kore.ai
What do you like best about the product?
Kore.ai most valuable features are its ease of use and its ability to deliver high-quality conversational AI solutions. It boasts a user-friendly interface along with advanced NLP and machine learning capabilities. I particularly appreciated the GEN AI features, which can significantly enhance productivity.
What do you dislike about the product?
I really liked the Kore.ai platform, as it proved to be a fantastic tool for developing straightforward and effective conversational and generative AI solutions. There was nothing I disliked about it. However, I did notice that version 11 had some issues with responding to advanced configurations as expected, which should be addressed.
What problems is the product solving and how is that benefiting you?
Kore.ai employs natural language processing to enable the bot to respond accurately to user queries. Its generative AI features are also highly effective in boosting productivity. I first used the platform to complete an assignment during both basic and advanced training sessions. That assignment captivated me, and since then, I have been using the platform to create some fascinating projects.
informative session
What do you like best about the product?
Easy to built bot and get integrated and good ui use
What do you dislike about the product?
application is litle slow. other than that functionality wise i felt drawback
What problems is the product solving and how is that benefiting you?
it is solving problem of the problem so that no problem exists and it is helpful for me so i help in building convetrsational solutions
It was great building chatbot using KORE.AI platform and it was super fun
What do you like best about the product?
Using Built in LLM models and building Chatbot
What do you dislike about the product?
Its can be better the User responses , sometime this platform lags and gets stuck,o hterwise its a great platform to build chat apps
What problems is the product solving and how is that benefiting you?
Using API, it solves a lot of issues and gives flexibility to use api also it allows custom javascript which is very helpful in building robust chatapps
Its a quite one of the good platforms to develop a bot and integration it to other apps.
What do you like best about the product?
Integration with other apps and simple UI. It is so simple as it is having a straight forward approach in developing the bot.Implementing the bot is also so simple, all you need is a url thats all. Customization of the bot is a highlight.
What do you dislike about the product?
Not much but a little improvement is needed in processing the utterances and training the bot.
What problems is the product solving and how is that benefiting you?
The problem which we faced was L1 support so we came with an idea to develop an agent to cut out the time of the response. So after implementing the idea as a solution using kore ai, we see a dramatic change from customer as they got impressed by the bot. Using the bot we are able to provide voice support also and add on to that we are able to connect multiple apps across platforms, using that we are able to perform multiple operations at ease.
showing 31 - 40